Patient Care Coordinator

2 weeks ago


Elk Grove, United States Orsini Specialty Pharmacy Full time

**About Orsini Specialty Pharmacy**

Providing patients with comprehensive and compassionate care since 1987, Orsini Specialty Pharmacy is a leader in rare diseases and gene therapies. Orsini partners with biopharma innovators, healthcare providers, and payors to support patients and their families in accessing revolutionary treatments for rare diseases. Through integrated pharmacy distribution, patient services, clinical management and convenient home infusion services, Orsini delivers customized solutions that simplify how patients connect to advanced therapies. Orsini’s high-touch care model centers on experienced and trained therapy care teams that provide personalized patient care to ensure that No Patient is Left Behind. Orsini Specialty Pharmacy holds accreditations with the Accreditation Commission for Health Care (ACHC), The Joint Commission, URAC and NABP. Orsini has earned URAC’s Rare Disease Pharmacy Center of Excellence Designation and ACHC's Distinction in Rare Diseases and Orphan Drugs.

**Our Mission**

Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind.

**LIVE IT Values**

At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.

**Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First**

Responsible for contacting patients and/or caregivers to schedule a delivery and determine supply needs; picks and packs medical supplies to fill patient orders; accurately dispenses products in the computer system to generate a delivery ticket and/or prescription labels; confirms delivery tickets after delivery. Assists the pharmacist with the preparation and dispensing of medications and supplies using appropriate techniques and following Orsini policies and procedures.

REQUIRED KNOWLEDGE, SKILLS & TRAINING
- High School diploma or equivalent
- Illinois Pharmacy Technician License Required
- National Technician Certification
- Previous Specialty Pharmacy experience - preferred
- Minimum 1 year experience in pharmacy or healthcare related customer service experience

ESSENTIAL JOB DUTIES
- Establish and continually build rapport with patient base
- Monitor compliance/persistence of medications
- Evaluate adverse reactions of patients
- Experience in providing customer service to internal and external customers
- Process and verify patient benefits and pay options as needed
- Refer patients to clinical pharmacist or nurse as needed
- Enter and update new and refill orders into workflow systems
- Update tracking logs with order status and shipping information
- Responsible for all data entry into multiple workflow systems for end to end order process.
- Ensure timely processing of all patient orders per committed time frames
- Pick, package, and ship patient orders when working onsite
- Work in collaboration with intake and MD offices
- Intermediate Knowledge of Microsoft Excel Required
- Ability to work well in a team environment and provide support to other team members
- Detail oriented, ability to prioritize workload, multitask, and work well in a fast-paced environment

EMPLOYEE BENEFITS
- BCBSL Medical
- Delta Dental
- EyeMed Vision
- 401k
- Accident & Critical Illness
- Life Insurance
- PTO, Holiday Pay, and Floating Holidays
- Tuition Reimbursement



  • Lemon Grove, United States Sonrava Health Full time

    Overview Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care...


  • Elk Grove, United States Mindful Health Solutions Full time

    Overview: The Patient Care Technician provides potential patients with information about Transcranial Magnetic Stimulation (TMS), a non-drug therapy to treat patients with depression disorder. This role is required to provide excellent, friendly customer service throughout all aspects of patient contact. The candidate will assist in managing the front desk...


  • Grove City, United States Orthopedic One Full time

    Compensation based on experience, from $19.75 per hour. Position Summary:Assists physicians and staff in coordinating patient care. Functions as primary liaison between patients, staff, and physicians. Responsibilities/Accountabilities: Clinic: Assists surgeon during office hours by facilitating patient flow, checks patients out and schedules follow up...


  • Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Patient Navigation Coordinator: Full-Time, 40 hours per week. Monday-Friday; Hours will vary. Must be willing to travel on-site to Downers Grove, as needed.   The Patient Navigation Coordinator is the key link to patients. This individual will coordinate with home paramedic teams in tracking visit requests, working closely with process...


  • Garden Grove, CA, USA, United States Kroger Full time

    Perform duties to respond to incoming pharmacy calls from patients, prescribers offices, insurance companies, and manufacturers, and employ one call resolution, where appropriate. Effectively resolve all callers concerns and make routine outbound cal Care Coordinator, Patient Care, Coordinator, Patient, Grocery, Healthcare


  • Inver Grove Heights, Minnesota, United States Park Dental Full time

    Overview: Park Dental Salem Square is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer...


  • Garden Grove, United States Kroger Full time

    Job Description Perform duties to respond to incoming pharmacy calls from patients, prescribers offices, insurance companies, and manufacturers, and employ one call resolution, where appropriate. Effectively resolve all callers concerns and make routine outbound calls to assist current patients and prescribers offices with maintenance of monthly prescription...


  • Elk Grove, United States Healthcare Staffing Professionals, Inc Full time

    Job DescriptionJob DescriptionHealthcare Staffing Professionals has an immediate need for Primary Care Physicians (PCP) to work in a Correctional facility in Elk Grove, CA. The PCP is requested to provide services in specialized areas such as emergency medicine, surgery, etc. This role is for Independent Contractors (1099) and requires Workers Comp and...


  • Elk Grove, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services - 501810 [Nursing Assistant / Health Aide] As a Personal Care Assistant at Maxim Healthcare Services, you'll: Assist patients with daily activities such as bathing, dressing, and grooming; Monitor and record vital signs, including blood pressure and temperature; Administer medications as prescribed by healthcare professionals;...

  • CARE COORDINATOR

    6 days ago


    Elk Grove, CA 95758, USA, United States RIVER OAK CENTER FOR CHILDREN INC Full time

    Job DetailsLevelEntryJob LocationElk Grove - Elk Grove, CAPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$66,560.00 - $66,560.00 SalaryJob CategoryMHRS - County Classification (at minimum)DescriptionAt River Oak, equity, diversity, and inclusion are part of our people strategy which reflects our vision of building an organization that attracts...

  • CARE COORDINATOR

    1 week ago


    Elk Grove, CA 95758, USA, United States RIVER OAK CENTER FOR CHILDREN INC Full time

    Job DetailsLevelExperiencedJob LocationElk Grove - Elk Grove, CAPosition TypeFull TimeEducation LevelGraduate DegreeSalary Range$66,560.00 - $66,560.00 SalaryJob CategoryMHRS - County Classification (at minimum)DescriptionWe are looking for an individual who is eager to help serve within their community.Are you interested in:Serving children, youth, and...


  • Elk Grove Village, United States Ascension Health Full time

    Details * Sign-on bonus: $5,000.00 for Full-time, $2,500.00 for Part-time * Department: Acute Inpatient Rehab * Schedule: Various shifts and hours available; rotating weekends and holidays * Hospital: Ascension Alexian Rehabilitation Hospital * Location: 935 Biesner Road, Elk Grove Village, IL 60007 Benefits Paid time off (PTO) Various health insurance...


  • Downers Grove, IL 60516, USA, United States Dupage Medical Group Full time

    OverviewPatient Navigation Coordinator:* Full-Time, 40 hours per week.* Monday-Friday; Hours will vary.* Must be willing to travel on-site to Downers Grove, as needed.The Patient Navigation Coordinator is the key link to patients. This individual will coordinate with home paramedic teams in tracking visit requests, working closely with process improvement...


  • Garden Grove, United States Kroger Full time

    Perform duties to respond to incoming pharmacy calls from patients, prescribers offices, insurance companies, and manufacturers, and employ one call resolution, where appropriate. Effectively resolve all callers concerns and make routine outbound calls to assist current patients and prescribers offices with maintenance of monthly prescription refills....


  • Elk Grove Village, United States Ascension Health Full time

    Details * Sign-on bonus: $5,000.00 * Department: Cardiac Cath Lab * Schedule: Full-time, Monday - Friday day shift, no weekends, no holiday requirement * Hospital: Ascension Alexian Brothers * Location: Elk Grove Village, Illinois Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match...


  • Elk Grove Township, IL, USA, United States Orsini Specialty Pharmacy Full time

    DescriptionAbout Orsini Specialty Pharmacy Providing patients with comprehensive and compassionate care since 1987, Orsini Specialty Pharmacy is a leader in rare diseases and gene therapies. Orsini partners with biopharma innovators, healthcare providers, and payors to support patients and their families in accessing revolutionary treatments for rare...


  • Cedar Grove, United States Encompass Health Full time

    Encompass Health Rehabilitation Hospital of Panama CityPanama City, FLWe have Full-Time and PRN, day and night positions available. Extra attention to detailExceptional outcomesBE THE CONNECTION. Your role as a rehab nursing technician I lets you be the connection between dedication to detail and patient outcomes that exceed expectations. Use your passion...


  • Elk Grove, California, United States Dignity Health Full time

    Mercy Medical Group (MMG), a multi-specialty group in the Sacramento region, is looking for Family Medicine Physicians to join our brand new Express Care Clinic in Elk Grove, CA.Opportunity Highlights:Practice will have 2 Physicians and 3 APPsWalk in clinic with flexible shift schedule and part time options availalbeFull patient coverage when not in office...


  • Elk Grove, United States CommonSpirit Health Full time

    Mercy Medical Group (MMG), a multi-specialty group in the Sacramento region, is looking for Family Medicine Physicians to join our brand new Express Care Clinic in Elk Grove, CA. Opportunity Highlights: Practice will have 2 Physicians and 3 APPs Walk in clinic with flexible shift schedule and part time options available Full patient coverage when not in...


  • Elk Grove, United States Dignity Health Full time

    Mercy Medical Group (MMG), a multi-specialty group in the Sacramento region, is looking for Family Medicine Physicians to join our brand new Express Care Clinic in Elk Grove, CA.Opportunity Highlights:Practice will have 2 Physicians and 3 APPsWalk in clinic with flexible shift schedule and part time options availalbeFull patient coverage when not in office...