Claims Investigator-1

4 weeks ago


Baltimore, United States City of Baltimore, MD Full time

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, MAYOR'S OFFICE OF

SMALL & MINORITY BUSINESS ADVOCACY AND DEVELOPMENT

CLAIMS INVESTIGATOR

OPENING DATE: May 9, 2024

CLOSING DATE: May 30, 2024

Overview

The Mayor’s Office of Small & Minority Business Advocacy & Development is seeking an individual to join as a Claims Investigator. SMBA&D oversees compliance with Baltimore City Code Article 5, Subtitle 28 governing Minority Business Enterprises (MBE), Women’s Business Enterprises (WBE); and Small Local Business Enterprises (SLBE). SMBA&D currently certifies businesses as MBE, WBE, or M/WBE. The Minority & Women’s Business Program requirements are applicable to all City contracts. SMBA&D reviews all contracts greater than $50,000 and private development projects receiving a benefit from the City in excess of $50,000 to determine if MBE/WBE participation goals may be set on the contract.

Essential Duties & Responsibilities
- Communicate with the Bureau of Procurement and Agency partners;
- Communicate with prime contractors and subcontractors;
- Investigate MBE/WBE applicants for certification/renewal of certification to determine if they meet Code requirements for the program;
- Visit business offices and work sites to ascertain the nature and structure of the business operations;
- Determining applicants’ controlling interest in the business;
- Secures statements and affidavits regarding the business;
- Conduct interviews to assess business knowledge, ethnicity and citizenship, technical and professional proficiency, corporate relationships with business owners, family, and marriage partners relevant to eligibility
- Draft memorandums regarding investigative findings and recommendations;
- Review and analyze invoices and payroll for the project to determine utilization of MBE/WBE on the project;
- Conduct audits to determine utilization and payment status prior to partial or full release of retainage;
- Provides testimony before the SMBA&D Certification Appeals Boards at hearings.

Required Knowledge, Skills & Responsibilities
- Ability to maintain a high workload;
- Ability to articulately present, justify, and defend your investigative findings and recommendations;
- Ability to maintain your schedule and honor deadlines;
- Knowledge of the principles and techniques of investigations;
- Knowledge of basic business, construction, development, and service industry terms;
- Knowledge of practices and procedures applicable to investigating and analyzing business workings and relationships;
- Skill to interview people engaged in diverse businesses;
- Ability to compose detailed statistical and narrative reports;
- Ability to investigate situations and extract and organize facts;
- Ability to evaluate data, compare data to existing standards and draw conclusions;
- Ability to express ideas, both orally and in writing;
- Ability to independently work and follow investigation protocols;
- Ability to deal professionally and effectively with government officials and personnel, representatives of private organizations, developers, community groups, and others.

Education, License, & Experience Requirements
- A Bachelor's degree from an accredited college or university,
- Three years of field or office experience investigating general liability claims, worker’s compensation claims, automobile liability claims, or investigating, verifying, and analyzing claims or eligibility criteria.
- A valid Maryland Class C Non-Commercial Driver’s License or an equivalent driver’s license eligible to obtain a Baltimore City Driver’s Permit.
- Baltimore City Government is an Equal Opportunity Employer_


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