Care Coordinator

4 weeks ago

Milwaukee, United States MILWAUKEE CENTER FOR INDEPENDENCE INC Full time

**Job Purpose**:This is a professional position that is responsible for the care and treatment of mentally ill adults. This Case Manager will develop and implement the treatment plan, which will include the necessary follow-up, case management and intervention as required.

**Reporting Relationships**

**Reports To**: CCS Clinical Coordinator

**Direct Reports**: No direct reports

**Essential Job Functions**:

- (Reasonable Accommodations may be made to enable individuals with disabilities to perform these essential functions.)_
- Develop a treatment relationship with a client and formulate treatment plans on his/her caseload that will detail treatment to be provided.
- Provide psychosocial rehabilitation, symptom monitoring & management, supportive counseling to clients on caseload, and participate in “team case management”.
- Monitor client’s psychiatric medication regime and compliance as directed by the physician.
- Provide crisis intervention and supportive counseling to clients who are in crisis.
- Responsible for maintaining treatment-oriented environment (under supervision of program supervisor) and assure consistency in carrying out treatment objectives.
- Coordinate utilization of various community resources, day programs, and outside health care providers.
- Assists clients in financial planning and development of income resources.
- Coordinate client access to all entitlement programs and will act as protective payee for client’s Social Security benefits when appropriate.
- Provide treatment related to education and liaison with client’s family.
- Assist client in securing adequate housing, prompting, and training for skills necessary to keep housing.
- Responsible for coordinating the efforts of all professionals and paraprofessionals involved with each client.
- Responsible for formulation of appropriate discharge plan with assistance of client and program supervisor.
- Responsible for accurate documentation and maintaining case file as required by agency policy, government regulations, applicable local, state, and federal codes.
- Responsible for meeting department designated monthly billing quotas, EHR note entry within 72 hours, and biannual treatment plans.
- Attends and participates in staff meetings, in-service training seminars and conferences as required.
- Responsible for adhering to agency policies and procedures while carrying out daily responsibilities.
- Other job-related duties may be necessary to carry out the responsibilities of the position.
- Providing client coverage for other staff members as assigned.
- Attendance at community based MC3 Change Agent meetings as delegated.

**Required Education, Experience, Certifications, Licensure and Credentials**:_(Where appropriate, education and/or experience may be substituted)_

**Minimum Required Education**:Bachelor’s degree in Social Work, Psychology, Community/Family Counseling required.

**Minimum Required Experience**:Minimum of 1 years’ working with adults with severe and persistent mental illness.

**Required License - Certification - Registration**:
Motor vehicle record acceptable to program and/ or contractual requirements.

A valid Wisconsin driver's license, and automobile insurance with minimum limits of

$50,000/$100,000 bodily injury and $10,000 property damage”.

Certification as a functional screener is not required but desired.

**Knowledge - Skills - Abilities**:

- Must be familiar with MS Office such as Microsoft Word, Teams, and Excel.
- Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors.
- Effectively communicates and develops good working relationships with co-workers.
- Reliability in reporting to work regularly and on time.
- Must possess good communication, listening, writing and organizational skills.
- Must be able to assist clients with activities of daily living, such as shopping, cleaning, and cooking.
- Effectively manages one’s own time, priorities, and resources to achieve goals.
- Partners with clients to identify and resolve complex or sensitive issues.
- Builds and maintains customer satisfaction with the products and services offered by the organization.
- Convinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies.
- Diligently attends to details and pursues quality in accomplishing tasks.
- Conveys ideas and facts in writing using language the reader will best understand.
- Ability to communicate effectively over the telephone, by computer and in person.
- Ability to use a personal computer.
- Ability to perform well in a fast paced work environment.
- Experience with individuals with dual diagnoses is preferred.
- Experience with motivational interviewing is preferred.
- Access to a personal vehicle.

**Physical Requirements, Visual Acuity, and Work Conditions**:
**Physical Requirements**: Work is performed largely in the community but may at times incl

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