Business Systems Analyst

2 weeks ago


Grand Rapids, United States Corewell Health Full time

**About Corewell Health**:
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

**Job Summary**:
As a Business Systems Analyst, you’ll collaborate with stakeholders to define system scopes and objectives for new or improved information systems. You’ll troubleshoot issues, enhance system performance, and stay updated with industry trends. Your role extends beyond technical aspects—you’ll bring a customer service voice, articulate problems being solved, and approve stories aligned with value. Additionally, you’ll inform the product roadmap, ensuring the delivery and maximization of product value. As a mentor, you’ll guide junior team members and foster best practices.

**Essential Functions**:

- Define system scopes and objectives for new or improved information systems.
- Collaborate with users to define needs and document requirements.
- Troubleshoot issues with existing systems and enhance performance.
- Stay updated with business or clinical requirements and anticipate industry trends.
- Mentor junior team members and demonstrate excellent customer service.
- Facilitate iteration planning alongside the Product Owner.
- Own team backlogs, scope, quality, and prioritization.
- Bring a customer service voice and articulate the problem being solved.
- Approve stories aligned with value and articulate customer and business outcomes.
- Inform the organization’s product roadmap.
- Be accountable for delivering and maximizing product value.
- Communicate product vision and goals to the team.
- Develop the team’s vision and ensure measurement instrumentation is in place.

**How Corewell Health cares for you**:

- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more
- Optional identity theft protection, home and auto insurance, pet insurance
- Traditional and Roth retirement options with service contribution and match savings

**Qualifications**:

- Required bachelor’s degree or equivalent
- Preferred master’s degree or equivalent
- 5 years of relevant experience in the field Required
- 7 years of relevant experience including experience formulating and defining systems scopes and objectives Preferred
- Experience in systems development lifecycle including, requirements gathering, and design Preferred
- Participant in multiple phases of an integrated system implementation Preferred
- Background in health care, sciences or information systems Preferred

**Primary Location**

SITE - Priority Health - 1231 E Beltline - Grand Rapids

**Department Name**

Core Applications Development

**Employment Type**

Full time

**Shift**

Day (United States of America)

**Weekly Scheduled Hours**

40

**Hours of Work**

8:30 a.m. - 5:00 p.m.

**Days Worked**

Monday - Friday

**Weekend Frequency**

N/A
- Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category._
- An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team._



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