Maintenance Instructor

**Salary**
- $54.67 Hourly**Location**
- Riverside Station**Job Type**
- Full-Time**Job Number**
- 24-20038**Department**
- MBTA - Rail Maintenance**Area**
- 466-Riverside Maintenance**Opening Date**
- 05/06/2024**Closing Date**
- 5/20/2024 11:59 PM Eastern**Union Affiliation**
- ALL Alliance**Safety Sensitive**Essential Classification (Emergency Staff)**
- Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency.**On-Call or 24/7**
- Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page / text / call and report to work as directed by supervisory personnel.At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

**Job Summary**:

- The Maintenance Instructor will provide both classroom and facility-based training for all levels on preventative and corrective maintenance techniques and procedures for all Subway Operations transit vehicles; The Instructor will also ensure the safety of passengers and employees through proper instruction and enforcement of Authority standards and policies.**Duties & Responsibilities**:

- Will conduct classroom and field instruction of Subway Operations maintenance employees by providing technical instruction in all aspects of facility logistics and vehicle repair and diagnosis, working closely with facility level personnel both as a technical advisor and hands-on trainer.
- Review performance indicators to determine effectiveness of maintenance programs.
- Assist in the development of training programs, PowerPoint presentations, films, handouts and/or written exams for the professional development and promotion of employees.
- Implement and maintain manual and computerized systems to monitor training activities.
- Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
- Evaluate the level and manner of repair work completed; and produce technical reports and presentations.
- Conduct investigations of accidents and incidents.
- Drive a company or personal vehicle to visit work sites and assist at emergencies and events, and/or transport crews or equipment as needed.
- Familiarity with the MBTA Safety Plan as well as the position's outlined responsibilities.
- Ensure the safety of passengers and employees through the enforcement of Authority standards and policies.
- Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner consistent with the Authority's quality standard.
- Respond, either directly or through others, to emergencies twenty-four (24) hours per day, seven (7) days per week.
- Perform all other duties and projects that may be assigned.

**Minimum Requirements & Qualifications**:

- A high school diploma or equivalent (G.E.D.) from an accredited institution with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. in English.
- Four (4) years of experience in Subway vehicle equipment repair and maintenance.
- Effective organizational and analytical skills.
- Possess excellent customer service training and presentation skills.
- Have the ability to evaluate and guide the performance of others in various training situations.,
- Have the ability to work any and all shifts and/or locations as assigned or directed.
- Be available to work twenty-four (24) hours per day, seven (7) days per week.
- Have the ability to supervise and work effectively with a diverse workforce.
- Ability to comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
- Ability to provide internal and external customers with courteous and professional experiences.
- ** Preferred Experience and Skills**
- A technical degree; maintenance training from a technical institute or related technical certificates; related

experience in a supervisory capacity; and/or experience in a training capacity.

**Substitutions Include**:
None.

**Job Conditions**:

- Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
- Ability to provide internal and external customers with courteous and professional experiences
- Ability to work effectively independently and as part of a team (or supervise, if required)
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employ