Pool Attendant

2 months ago


Kissimmee, United States NDM Hospitality Services Full time

**JOB SUMMARY**

The pool attendant is responsible for the cleanliness of the pool area and surrounding grounds and ensuring guest satisfaction by servicing guests as needed.

**ESSENTIAL RESPONSIBILITIES**
- Maintains pool area quality standards by thoroughly performing all cleaning duties; blower, pressure washing, litter picking, trash removal, cleaning chairs, cabanas & restroom care, high dusting, umbrella repairs, painting, chemical readings, brushing and netting pool, and completing projects assigned by manager.
- Promotes and provides exemplary guest service for both internal and external customers
- Answers questions and offers information in a courteous manner. Responsible for monitoring inventory (cleaning supplies, paper products) for specific assigned work areas
- Understands and demonstrates the proper use of safety practices & ensures training standards are maintained for the department
- Completing AM or PM inspections and work orders as needed
- Coordinates with Technician to ensure all water quality requirements are met including, but not limited to, testing water and recording test results
- Implement and monitor opening and closing procedures to comply with safety and cleanliness requirements
- Inspect pool equipment including mechanical operations and leisure areas; to maintain and uphold quality standards
- Overtime as needed.

**REQUIREMENTS (**Competencies, skills, attributes, experience, licenses, certifications, required)**
- Valid Florida driver's license
- Must be at least 18 years of age
- Must be able to pass background check
- High School Diploma, G.E.D.
- Experience working in a hotel or resort a plus
- Must be fluent in oral and written English
- Bending, lifting, follow directions
- Able to work well under pressure and balance multiple priorities and assignments

**PREFERRED competencies & qualifications**
- Must be change adaptive, flexible, and empathetic
- Must be highly customer oriented and responsive with a high need for closure
- Must be comfortable working in a fast-paced environment where continuous improvement is expected
- Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness a must.


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