Customer Success Manager

3 weeks ago

Chicago, United States Sensirion Connected Solutions Full time

**Area of activity**: Marketing & sales**Position**: Professionals**Location **:Chicago, USA
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Build strong relationships with North American customers and monitor their experience with our continuous monitoring solution Nubo Sphere.

**What you move****:

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- Be an expert on Sensirion's continuous monitoring solution and support customers in North America.
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- Leverage engineering skills to solve problems and enable successful implementation of our solutions.
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- Collaborate globally with Key Account Management, R&D, and Product Management on action items.
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- Coordinate successful customer onboarding of Sensirion's continuous monitoring systems.

**What awaits you****:

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- Collaborative, team-based approach working with the best and brightest in the sensor space.
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- Innovative, honest culture with direct communication across all levels of the company.
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- Deliver top performance while working towards making a better world.
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- Embrace the Sensi Spirit Culture with excellent benefits and work-life harmony.

**What you bring along****:

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- Bachelor's degree in Engineering (EE or ME preferred), or Physics, Master's degree preferred.
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- 3+ years of Customer Success, Business Development, Account Management, or equivalent experience.
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- 3+ years of management and delivery of SaaS based solutions (preferably in Oil and Gas industry).
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- Prior experience as a Project Management Professional (PMP) is desired but not required.

**Your benefits****:
**Bonus in shares or cash**:
Receive your bonus in cash or enjoy a slice of Sensirion's success with shares.

**401(K) retirement contribution**:
Sensirion contributes 4% to your 401(K) account with immediate vesting, no matter what your contribution.

**Great paid leave and flexibility**:
Sensirion offers you paid vacation days, personal days, sick time, birthdays and parental leave.

**Medical, dental & optical cover**:
Two medical plans through BCBS of IL (PPO and Blue Choice plans); dental and optical through Guardian.

**Medical cover paid by employer**:
Employees' premiums covered 99% on PPO plan; 100% on Blue Choice. Dependents covered 100% on both plans.

**Short-/long-term disability**:
Short-term and long-term disability insurance through Unum, paid by the employer.

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