Operations Manager, Madison Ave Ny

2 weeks ago

New York, United States Van Cleef & Arpels Full time

Reference Code: 100820**Operations Manager, Madison Ave NY**:

- New York, NY, US- Permanent**Who are we?**

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

**Are you a good match?**

**What are we expecting from you?**

Reporting to the Boutique Director, you will be responsible for the overall management and enhancement of boutique operations in accordance with Van Cleef & Arpels and Richemont guidelines, policies, and procedures to ensure efficiency and compliance. As a member of the Boutique management team, the Operations manager actively participates and contributes to the overall team and the Boutique’s success. As an Operations Manager, one must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison.

In this role, you will:

- Plans, schedules, and ensures effective and timely presentation of all administration, inventory, operations, and logistics within the boutique.
- Ensures proper understanding and execution of all brand guidelines and procedures related to store operations with the team.
- Monitors daily financial aspects of boutique sales, ensuring daily transactions and paperwork are submitted accurately and on time to the corporate office.
- Manages supplier coordination, daily maintenance of the boutique, and supply replenishment.
- Motivates, supports, and develops the Vault team by regularly conducting team meetings and keeping them informed about new projects, upcoming events, and potential issues.
- Manages boutique stock and inventory, ensuring compliance with Richemont guidelines and reporting any potential issues.
- Ensures audit and action plan follow-up, monitoring all aspects of product movement and stock maintenance.
- Trains all new Boutique team members on financial guidelines, operations, and sales processes.
- Pays attention to working conditions and develops action plans to improve them if necessary.
- Responsible for the daily setup and unset of the Boutique for Opening and Closing.
- Collaborates with Richemont security management to enhance security efficiency in the boutique.

**More than a role we recruit for a career**

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

**The recruitment process**:
Richemont offers a generous compensation and benefits package for eligible employees.

Expected Salary Range
- $110K- $120K yearly.

This role is annual bonus eligible.

**Nearest Major Market**:Manhattan
**Nearest Secondary Market**:New York City

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