Home Care Operations Manager

2 weeks ago


Smithtown, United States Community Care Home Health Services Full time

The CDPAP Operations Manager at Community Care Home Health Services (CCHHS) provides oversight to the CDPAP department under the leadership of the Vice President of CDPAP Services to align our growth priorities and strategy for quality improvement, compliance with regulatory and accreditation requirements, human resources, and CDPAP business development.

**Essential Job Functions**:

- Oversees all aspects of the CDPAP department’s coordination, intake, enrollment, and maintenance of caseloads assigned to CDPAP Operations Coordinators.
- Assist with outreach processes and productivity to develop relationships and conduct presentations on our CDPAP program.
- Oversee eligibility and intake process for all CDPAP referrals from all referral sources.
- Ensure referrals are addressed and processed responsively, consistently and efficiently.
- Assist referrals with CDPAP eligibility as needed.
- Manage CDPAP Operations Coordinators to ensure all new Consumers & Personal Assistants complete paperwork properly and enroll following compliance guidelines.
- Collaborate with VP of CDPAP Services on operational projects, as needed.
- Participate in meetings with Management to discuss growth and development of the department.
- Provide weekly and monthly analysis of CDPAP department for performance growth targets, reports, and statistics in a timely manner.
- Responsible for educating inquiries and referrals on the services we provide and accommodating them with their home care needs.
- Supervise, lead, mentor, train, and coach to CDPAP team members, Consumers and Personal Assistants, as needed.
- Conduct weekly team meetings, review cases, and resolve operational issues to prevent escalation.
- Supervise all incident, document and manage all incidents to report them to the contract, Director of Patient Services, Human Resources, and the VP of CDPAP.
- Develop and maintain relationships with community service providers and resources.
- Understand the administration and management of office operations for home care agencies.
- Liaison between departments (Care Specialist Team, Finance Team, Compliance Team, Business Development Team) to ensure smooth operational processes and work flows.
- Maintain all HIPAA and confidentiality requirements for both Personal Assistants and Consumers.
- Keep abreast of changes of the CDPAP program in the industry and legislation.
- Perform any other duties as assigned by Executive leadership and management.

**Experience / Requirements**:

- 5 years’ experience in the health care services or homecare industry.
- 3 to 5 or more years in a management role and a history of building highly successful teams.
- Knowledge of CRM; proficient in Microsoft Office Suite, HHA Exchange and Internet.
- Understand the regulations governing the home care field, related to Medicare, Medicaid, and other insurance carriers.
- Communicates effectively with employees, patients and their families, medical and community affiliates to develop positive relationships.
- Demonstrates a commitment to maintain a high degree of patient satisfaction and strives to work as a team player.
- Ability and experience in developing and deploying strategic plans and programs to meet/exceed established sales forecasts.
- Strong work ethic, self-motivated, takes initiative, and proactive communication skills.
- Strong presentation, planning and project management skills.
- Experience in positioning, managing, and selling to all levels of staff and potential outside clientele.

Pay: $75,000.00 - $90,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work Location: In person


  • Home Care Companion

    1 week ago


    Smithtown, United States ANGEL CARE HOME COMPANION SERVICES Full time

    Home care Companion in New York City - Bronx, Manhattan, and Brooklyn and Westchester County; HHA or Certified Companion. Must be authorized to work in the United States and pass a complete background check.


  • Smithtown, United States ANGEL CARE HOME COMPANION SERVICES Full time

    Job DescriptionJob DescriptionCNA, HHA, and or PCA Home care in New York City. Must be authorized to work in the United States and pass a comprehensive background check.

  • Home Care Companion

    4 weeks ago


    Smithtown, United States ANGEL CARE HOME COMPANION SERVICES Full time

    Job DescriptionJob DescriptionHome care Companion in New York City - Bronx, Manhattan, and Brooklyn and Westchester County; HHA or Certified Companion. Must be authorized to work in the United States and pass a complete background check.


  • Smithtown, United States Ideal Home Care Full time

    Home Health Care Aide Our organization is seeking qualified candidates interested in growth opportunities within the Home Care field to join our dynamic team. About Us Ideal Home Care Services strives to bring peace of mind to clients and their families. Our mission is to provide the best in-home care services available without sacrificing client comfort or...

  • Home Health RN

    1 week ago


    Smithtown, United States Crescent City Recruitment Group Full time

    Job Title: Home Health Registered Nurse (RN)Location: Smithtown, NY and Islip, NY Job Type: Full-Time About Us: We are working with a leading home health care provider committed to enhancing the quality of life for our patients on Long Island, NY. Our team of dedicated professionals works closely with patients and their families to deliver personalized...

  • Rn Home Health

    6 days ago


    Smithtown, United States Ethos Full time

    RN Home Health **(full-time, direct hire position with excellent full benefits/bonus packages combined with an extremely competitive base salary!)** **Responsibilities**: - RN's will administer skilled nursing care to patients requiring professional nursing service per the physician’s orders and under the supervision of the Supervisor of Clinical...


  • Smithtown, United States Timothy Groth MD PC Full time

    About the Practice: Timothy Groth MD PC is a leading medical practice specializing in pain management and chiropractic care. We are committed to providing high-quality care to our patients and are looking for a Director of Operations to oversee our operational activities and ensure our practice continues to thrive. Job Summary: The Director of Operations...


  • Smithtown, United States Lincoln Search Consultants Inc Full time

    Occupational Therapist Job Description Occupational Therapists evaluate patients & provide skilled intervention within the context of activities of daily living, all within the patient's own home environment. OTs work within a dynamic, close-knit OT team & enjoy close collaboration w/physical therapists, speech therapists, nurses, social workers, dieticians,...


  • Smithtown, United States Job Juncture Full time

    Occupational Therapist Job Description Occupational Therapists evaluate patients & provide skilled intervention within the context of activities of daily living, all within the patient's own home environment. OTs work within a dynamic, close-knit OT team & enjoy close collaboration w/physical therapists, speech therapists, nurses, social workers, dieticians,...


  • Smithtown, United States Lincoln Search Consultants Inc Full time

    Occupational Therapist Job Description Occupational Therapists evaluate patients & provide skilled intervention within the context of activities of daily living, all within the patient's own home environment. OTs work within a dynamic, close-knit OT team & enjoy close collaboration w/physical therapists, speech therapists, nurses, social workers, dieticians,...


  • Smithtown, United States ANGEL CARE HOME COMPANION SERVICES Full time

    Job DescriptionJob DescriptionThree (3) and four (4) day shifts available. Must pass a background check, have a valid clear Driver's License and be able to drive. 


  • Smithtown, United States ANGEL CARE HOME COMPANION SERVICES Full time

    Job DescriptionJob DescriptionThree (3) and four (4) day shifts available. Must pass a background check, have a valid clear Driver's License and be able to drive.


  • Smithtown, United States ANGEL CARE HOME COMPANION SERVICES Full time

    Job DescriptionJob DescriptionLicensed RN to conduct needs assessment and develop care plan for homecare agency. Part time to start but can expand to full time. Employee or Independent Contrctor status as desired. 

  • Care Coordinator

    2 weeks ago


    Smithtown, United States WellLife Network Full time

    Job Details Job Location Smithtown - Smithtown, NY Education Level 4 Year Degree Salary Range $25.10 - $25.10 Hourly Job Description Care Coordinators are responsible for working collaborative with their clientele, all their support systems to include community providers to insure support for overall health and wellness. Essential Accountabilities: Conduct...

  • HOME HEALTH RN

    6 days ago


    Smithtown, NY 11787, USA, United States Crescent City Recruitment Group Full time

    Job Title: Home Health Registered Nurse (RN)Location: Smithtown, NY and Islip, NYJob Type: Full-TimeAbout Us: We are working with a leading home health care provider committed to enhancing the quality of life for our patients on Long Island, NY. Our team of dedicated professionals works closely with patients and their families to deliver personalized health...

  • Mitigation Manager

    3 weeks ago


    Smithtown, United States 1-800 WATER DAMAGE of North and West Suffolk and North Fork Full time

    Job DescriptionJob DescriptionCompany Overview1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly mattershealth and safety. Our team is fully vetted,...

  • RN HOME HEALTH

    6 days ago


    Smithtown, NY 11787, USA, United States International Staffing Consultants, Inc. Full time

    RN Home Health Responsibilities:Open cases with assessment and develop a plan of careProvide appropriate treatment to achieve positive patient outcomesSupervise LPNs and HHAsEducate patients and families to improve outcomes and ongoing careWork closely with other team members and administrative staffComplete all documentation timely and accurately...


  • Smithtown, United States Whisper Woods of Smithtown Full time

    Join, stay, and grow with Benchmark. Connect with your calling.Whisper Woods of Smithtown is looking for a compassionate RN to join our team!As a Registered Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose...

  • RN, Registered Nurse

    3 weeks ago


    Smithtown, United States Benchmark Senior Living Full time

    Join, stay, and grow with Benchmark. Connect with your calling. Whisper Woods of Smithtown is looking for a compassionate RN to join our team! As a Registered Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose...


  • Smithtown, United States Catholic Health Service Full time

    Overview St. Catherine of Siena Hospital is a proud member of Catholic Health and has served the residents of the Smithtown area for more than 50 years. St. Catherine's is located on the north short of Long Island in Smithtown. The campus is comprised of 296-bed not-for-profit community hospital; a 240-bed nursing and rehabilitation care center; and a 60,000...