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Executive Assistant

4 weeks ago

Lanham, United States Total Care Services Inc. Full time

**Education**

Bachelor's degree preferred with 3 to 5 years of work experience or a Master’s degree in human services with 1 to 2 years of work experience

**Technology**
- Proficient with Microsoft Office Programs (including Outlook, Word, PowerPoint, Excel, and Teams).
- Experience with curating an Executive Assistant’s social media presence preferred.
- Can support the Executive with knowledge transfer of Microsoft Office Programs, social media, etc.

**Communications, Partnerships, and Outreach**
- Ensures that the Executive Director / CEO bio is kept updated and responds to requests for materials regarding the Executive Director / CEO and the organization in general.
- Ability to express ideas succinctly.

**Executive Support**
- Completes a broad variety of administrative tasks for the Executive Director/CEO's, Deputy Executive Director, and Administration Officer and including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
- Plans, coordinates, and ensures the Executive Director / CEO’s schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Executive Director / CEO's time and office.
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Administration Officer, including those of a sensitive or confidential nature.
- Provides a bridge for smooth communication between the Administration Officer office and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
- Works closely and effectively with the Administration Officer to keep her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the Executive Director updated.
- Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the Administration Officer, some of which may have organizational impact.

**Senior Management Liaison**
- Participates as an adjunct member of the Executive Team including assisting in scheduling meetings and attending all meetings, keeping minutes, and doing the follow-up.
- Facilitates cross-divisional coordination of travel and outreach plans upon request.
- Create meeting agendas, create, keep, review, and archive minutes.
- Oversite of process and procedure improvements throughout the organization.

**Qualifications**
- Proficient in Microsoft Office Programs and can provide knowledge transfer to the Administrative Assistant.
- Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Expert-level written and verbal communication skills.
- Demonstrated proactive approaches to problem-solving with strong decision-making capability
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
- **Total Care Services, Inc.**_ _is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class._

Pay: $75,000.00 - $80,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Application Question(s):

- This position requires that you have exceptional writing skills and will require you to do an in-person written assessment.

**Education**:

- Bachelor's (preferred)

**Experience**:

- Executive Assistant: 3 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

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