Business Process Analyst I
1 month ago
**Work Location**:
Remote Mount Laurel (NJ)
**Hours**:
40
**Pay Details**:
$52,000 - $83,720 USD
**Line of Business**:
Enterprise Enabling Functions
**Depth & Scope**
- Professional level Analyst requiring business knowledge and the ability to consult on a range of projects varying in size, complexity and scope
- Accountable to support day-to-day activities and business initiatives and participates on project teams; Understands and contributes to the achievement of business strategy, goals and objectives. Identifies and recommends process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the business; Gathers, prioritizes and explains user requirements to support project activities, process improvements, systems development, etc; Analyzes the feasibility and impact of new initiatives, process improvements, technical solutions, and/or products/features; Acts as a consultant, providing advice, business expertise, and recommendations on business and/or operational processes
- Uses available resources and metrics to monitor customer / client feedback and satisfaction with business processes
- Communicates all required information and process changes
- Keeps business leaders and other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities
- Maintains relationships with TDBG business partners to ensure the procedures developed reflect the goals and objectives of all stakeholders in question Contributes to the success of the team and its vision by encouraging open communication, innovation, teamwork and a high degree of professionalism
**Experience**:
- Bachelors degree
- 4 years of relevant business experience and /or
- Previous experience / knowledge of Business Process Management methodology
- Six Sigma Yellow/Green Belt certification is an asset
- Excellent communication skills both written and verbal
- Strong analytical and problem solving skills
- Proactive with a high degree of initiative and the ability to learn and adapt quickly
- Ability to multitask and to work under high-volume and tight time restraints
- Demonstrated maturity and professionalism with proven ability to liaise with senior manager and executive audiences
- Superior relationship management skills, solid leadership ability, excellent organizational skills and strong business acumen
- Ability to operate well in a high volume, demanding environment; adapt quickly and adjust priorities as required while managing tight timelines
- Displays flexibility to adapt to, and work effectively within, a variety of situations, and with various individuals or groups
- A high degree of commitment to quality work
- Demonstrates commitment to continued learning
- Highly motivated individual with strong decision making skills
**Preferred Qualifications**:
- Experience working in an environment requiring heavy documentation
- Experience with policy & procedures workflow
**Physical Requirements**:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel - Occasional
- International Travel - Never
- Performing sedentary work - Continuous
- Performing multiple tasks - Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds - Occasional
- Sitting - Continuous
- Standing - Occasional
- Walking - Occasional
- Moving safely in confined spaces - Occasional
- Lifting/Carrying (under 25 lbs.) - Occasional
- Lifting/Carrying (over 25 lbs.) - Never
- Squatting - Occasional
- Bending - Occasional
- Kneeling - Never
- Crawling - Never
- Climbing - Never
- Reaching overhead - Never
- Reaching forward - Occasional
- Pushing - Never
- Pulling - Never
- Twisting - Never
- Concentrating for long periods of time - Continuous
- Reading, writing and comprehending instructions - Continuous
- Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are**:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, ar
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