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Cashier/customer Service Representative
3 months ago
**Job Title: Cashier/Customer Service Representative**
**Company: Redbird**
**Location: Milwaukee, WI**
Are you a friendly and detail-oriented individual with a passion for providing exceptional customer service? Redbird, a reputable company in Milwaukee, is seeking versatile individuals to join our team as Cashier/Customer Service Representatives. As a Cashier/Customer Service Representative at Redbird, you will play a crucial role in ensuring a positive shopping experience for our customers while handling transactions and addressing inquiries.
**Responsibilities**:
**Cashier Responsibilities**:
- Greet customers with a friendly smile and provide prompt and courteous service at the checkout
- Ring up purchases accurately and efficiently using a cash register or POS system
- Handle cash, credit, and debit card transactions with precision
- Provide assistance and answer questions about products and promotions
- Maintain cleanliness and organization at the checkout area
**Customer Service Representative Responsibilities**:
- Assist customers with inquiries, provide product information, and offer recommendations
- Handle returns, exchanges, and refunds in accordance with company policies
- Address customer complaints and concerns with professionalism and empathy
- Process online and phone orders, as well as reservations or appointments
- Collaborate with other team members to ensure customer satisfaction and resolve issues effectively
**Requirements**:
- Previous experience as a cashier, customer service representative, or in a similar role preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy in handling transactions and customer inquiries
- Ability to work well in a fast-paced environment and remain calm under pressure
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- High school diploma or equivalent
**Benefits**:
- Competitive hourly wage
- Opportunities for career advancement within the company
- Employee discounts on merchandise
- Positive and supportive work environment
Pay: $19.00 - $22.00 per hour
**Benefits**:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Milwaukee, WI 53207 (preferred)
Work Location: In person
