Medical Front Office

2 weeks ago

Menlo Park, United States Select Physical Therapy Full time

Overview:
**Medical Front Office - Patient Service Specialist**

**Menlo Park, California**

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

**Schedule**:

- Center Location: 3532 Alameda De Las Pulgas, Menlo Park, CA 94025
- Type of Employment: Full Time
- Hours: Weekdays
- Starting at $21.00 - $22.00/hour based on experience

**Responsibilities**:
- In this role, typical responsibilities include the following:

- Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
- Schedule patient appointments in person or over the phone
- Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers

Qualifications:
**Qualifications**

Minimum Qualifications:

- High School Diploma or GED required

Preferred Qualifications:

- 1 Year of Scheduling Experience
- 1 Year of Front Desk Experience

Physical Requirements:

- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions

Additional Data:

- Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law._

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