Career Coach

2 weeks ago

Saint Johnsbury, United States VABIR (The Vermont Association of Business, Industry & Rehabilitation ) Full time

Are you ready for the work you do to make a significant impact on people’s lives? Ready to be part of a strong and effective team? Looking for an opportunity to serve your community? Join VABIR - the Vermont Association of Business, Industry and Rehabilitation in our programs to support Vermonters receiving Reach Up services s in reaching their career goals.

**Position Specifics**_**:_ _Full-Time, 40 hours per week, hybrid position located in St Johnsbury VT_

**This meaningful work includes these specific responsibilities**:
**Support to Program Participants**:
The VABIR Employment Consultant (EC/RU) is responsible for career services with a focus on employment, education, training and financial coaching services to adults and teens enrolled in the Reach Up programs (RU, Reach Ahead, PSE, RU ICAN). The EC/RU performs work in offices and communities where VABIR employment services are provided.

The position collaborates and works locally as a team with other VABIR EC’s and staff from partner organizations. The position informs and consults with the Program Manager related to customer, partner, job seeker and business needs or concerns, as necessary.

**Duties and Responsibilities**
- Implement VABIR’s vision and mission
- Receive case assignments from District RU Supervisor
- Perform as lead career consultant for all assigned cases
- Participate regularly in meetings with VABIR Team, RU supervisor and Reach Up district team meetings
- Meet regularly with participants
- Outreach to employers to understand labor market needs, job openings and employer hiring practices
- Participate in local employment groups including local Workforce Partners meetings.
- Outreach to local skill and training programs
- Share leads about employment, education and training opportunities
- Develop employment, education and training plans with participants as well as family development plans
- Assist participants to overcome barriers related to transportation, childcare and other obstacles.
- Identify support services for participants
- Effectively utilizes job search and placement tools and resources to assist job seekers with their employment goals (progressive employment, community service placements, group activities, etc.)
- Assist in development of job seeker resumes, interviewing and job seeking skills
- Develop and maintain professional relationships with team members, partners, job seekers and employers
- Arrange/provide individual or group financial coaching.
- Maintain accessibility and effective communication with partners, job seekers and employers
- Maintain accountability to local office teams and job seekers related to work activities, schedules, and work assignments
- Documents job seeker work activities and provides timely case notes
- Implements best practices in caseload management and service delivery
- Timely data entry in ACCESS system, Vermont Job Links, ESD Data Tracking tools and Salesforce
- Accountable for EC performance measures and outcomes
- Participates in continuous improvement activities in local office and VABIR
- Maintain proper etiquette while participating in virtual video meetings (ZOOM, Team’s, etc. )
- Other duties as required

**Work Environment**

Duties are performed in an office setting and local communities where contracted services are provided. Reliable transportation needed to perform essential functions of the position. Travel is required for employer outreach, attending meetings and to respond to customer needs. Some work outside of the normal work schedule may be required.

**Qualifications/Competencies**

Bachelor’s degree in a human service or business-related field preferred. Associates degree or certification with 2 years of relevant experience or a combination of education and experience from which comparable knowledge and skills are acquired.
- Excellent written and verbal communications skills
- Strong organizational and time management skills
- Creativity and excellent problem-solving skills
- Ability to multi-task
- Strong interpersonal skills with ability to elicit trust and listen effectively
- Ability to work with a diverse population of job seekers and staff
- Ability to maintain confidentiality and to understand personnel policies, e.g., workplace harassment, conflict of interest.
- Knowledge of issues confronting the employment of people with disabilities and other diverse and vulnerable populations.
- Open, direct, honest, and clear communication style with ability to exercise discretion and tact.
- Flexibility with openness to change (positive or negative) and to considerable variations in work environments
- Take initiative and work autonomously
- Ability to deal with conflict
- Proponent of continuous improvement and strategic thinking
- Values include holistic orientation, excellent customer service, strengths-based outlook and results oriented
- Ability to accept and deliver constructive feedback
- Works effectively as a team

**Other Duties**
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