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Account Manager

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Jacksonville, United States FLS Transportation Service Limited Full time

FLS Transportation is seeking an Account Manager to develop and grow long-term relationships with our best customers. This role will oversee a portfolio of assigned accounts to continue to grow and develop.

**Responsibilities will include**:

- Act as the main point of contact for critical customers becoming the “go-to” person for service and communication
- Provide regular shipping updates and maintain performance scorecard for each client
- Identify new bid opportunities to maximize the potential of current accounts
- Schedule quarterly business reviews with customers and the operations team relative to account performance
- Work in collaboration with sales team to service and grow the account
- Provide world-class customer service to our clients

**Qualifications**:

- 3-5 years of 3PL transportation experience.
- Problem-solving and strong communication skills - this industry lives and dies on solid communication between customers, shippers, receivers, and colleagues.
- Sharp attention to detail
- Ability to work in a fast-paced environment while juggling multiple accounts
- High degree of integrity
- Strong work ethic and burning desire to win are showcased through outworking the competition.
- Proven ability to develop and grow existing accounts
- Need to be a good teammate - best exemplified through being positive, motivated, and encouraging in helping other teammates hit their goals