Client Support Specialist for An Hoa in Richmond
2 weeks ago
We are seeking a Client Support Specialist to join our growing team. You will be performing a wide range of administrative and general office support activities onsite at one of the HOA communities we manage. Perform quality work within deadlines; effectively communicate with other employees, homeowners, board members, vendors, and customers, delivering excellent and professional service, work independently while understanding the necessity for communicating and coordinating work efforts with other employees and clients.
- Assist the Community Manager in managing the day-to-day operations of Community Associations in accordance with management agreement and the Community Association's policies, procedures, and board directives
- Update and maintain community websites and webpage
- Coordinate and communicate with vendors to ensure timely completion of maintenance and improvement projects
- Solicit bids for repair work as needed or for special projects; request work orders for emergency services and/or repairs
- Create bid comparison spreadsheets
- Distribute and program access control devices
- Assist with the preparation of all materials for board and annual membership meetings
- Attend the association's annual meeting and distribute materials at the annual membership meetings
- Attend association regular board meetings as needed
- Coordinate e-blasts and exercise good communication skills
- Maintain good rapport with Client Managers, Board of Directors, Homeowners, Residents and Vendors; respond promptly to all requests and in accordance with company policy
- Monitor and maintain information regarding deed restriction violations, homeowner communications, maintenance needs and situations within the community
- Respond to all staff members in a timely manner and in accordance with company policy
- Special projects and other duties as assigned
**Job Type**: Part-time
Pay: $18.00 - $20.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
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