Front of House Supervisor

7 days ago


Chandler, United States Look Cinemas Full time

About LOOK:
Brought to you by the original founder of in-theater dining with over 20 years of experience, we are thrilled to announce our rapidly growing new brandLOOK Dine-In Cinemas We seamlessly integrate movies with excellent food and the newest technology to deliver guests with our signature uninterrupted theater experience LOOK will be welcoming millions of visitors each year so get ready for high volume, great energy and incredible career path opportunities We want to ensure every guest and teammate has an incredible experience and is excited to come back for more

Job Summary:
Are you a movie lover who enjoys entertaining people and making a positive impact on others? Look no further We are seeking a Front of House Supervisor who shares our passion for movies and is dedicated to creating extraordinary guest experiences. In this role, you will not only assist in leading the day-to-day operations of our venues but also have the opportunity to make a meaningful impact on the lives of our team members and guests. If you have a camp counselor personality and love being around happy people, this position is perfect for you

What You'll Do:

- Set the standard for guest services by ensuring that all team members meet LOOK Cinema's high-quality standards.
- Embody our company's core values, code of conduct, and operational guidelines, promoting a professional and lively work environment.
- Assist the management team in all aspects of operations, from safety protocols to event execution, to create exciting and memorable guest experiences.
- Serve as a mentor by ensuring effective communication among hourly team members and provide guidance and support to help them succeed.
- Collaborate with the management team to continuously improve operational models and report on successes and opportunities for growth.
- Monitor, mentor, and guide the staff members to ensure consistent and exceptional guest experiences.
- Listen attentively, communicate effectively, and address any guest concerns promptly and satisfactorily.
- Make a positive impact on your team's lives by fostering a supportive and enjoyable work environment.

What You'll Need:

- A minimum of 2 years of hospitality management experience in a high-volume environment, preferably with previous dine-in theater management experience.
- Demonstrate vocal leadership and motivational skills to inspire and guide your team.
- Maintain a professional appearance and be a positive role model for others.
- Hold yourself and team members accountable to consistently meet dedication and behavior standards.
- Ability to acquire any required Manager Safe Serve Certification.
- Proficiency in ordering, receiving, invoicing, and inventory procedures.
- Basic computer knowledge, including Office Tools and scheduling software.
- Physical capability to lift up to 50 lbs.
- Comprehensive understanding of all teammate functions.
- Flexibility to work various shifts, including nights, weekends, and holidays.

**Benefits**:

- Competitive compensation package.
- Enjoy complimentary delicious food and watch movies on the big screen for free
- Make a positive impact on your team's lives and create memorable guest experiences by being around happy and enthusiastic people.

**Equal Opportunity Employer**

Brand: Look Cinemas

Address: 1 W. Chandler Blvd. Chandler, AZ - 85225

Property Description: Chandler

Property Number: 1008



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