Service Coordinator

3 weeks ago


Brookfield, United States Homes for Independent Living Full time

Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for a **Service Coordinator (SC)** to join our team. A Service Coordinator (SC) ensures the delivery of outlined client services for multiple programs, supervises direct reports, oversees operation of assigned households, and serves as the primary contact between the guardian, client, and HIL.

As a _**Service Coordinator**_, you will**:

- Develop and manage individual service plans (ISP) for assigned clients
- Ensure delivery of services outlined in ISP for client population across multiple programs
- Respond to program emergencies including those outside normal business hours
- Ensure medical treatment supplies are available within programs and direct care staff are trained on administration and logging of required treatments
- Serve as primary contact for hospital staff regarding emergency treatments and hospital stays
- Oversee household operations including: maintenance reports, menu development, grocery shopping, housekeeping, vehicle maintenance, and activity planning
- Perform HR and payroll functions for direct reports including: interviews, orientations, training, performance monitoring and evaluation, coaching, and corrective action
- Manage client funds and valuables in a responsible manner

**Benefits**:

- Health, Dental, and Vision Insurance
- PTO after 60 days
- 401k with ESOP benefits
- **Referral Bonus Program - **$2,000 Bonus per positive referral
- Tuition Reimbursement and Loan Pay-down Programs
- Employee Assistance Programs

**Qualifications**:

- High School Diploma or equivalent, Bachelor’s preferred
- Valid Wisconsin driver’s license with 3 years of acceptable driving record
- Personal vehicle with insurance
- 3 years experience in long term care setting and 2 years supervisory experience
- Excellent communication and organizational skills
- Flexibility, autonomy, responsiveness, and a high level of initiative
- Ability to travel to different work locations, training sessions, and meetings

**Job Types**: Full-time, Part-time

Pay: From $47,000.00 per year

Expected hours: 35 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- No nights
- On call
- Overnight shift
- Weekends as needed

Application Question(s):

- Are you comfortable with on call rotation responsibilities?

**Experience**:

- supervisor: 1 year (required)
- Caregiving: 5 years (required)

License/Certification:

- Driver's License (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Ability to Relocate:

- Brookfield, WI 53005: Relocate before starting work (required)

Work Location: In person



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