Elite/lead Field Service Technician

2 weeks ago

Acworth, United States Xylem Full time

Join Xylem in the global mission to #LetsSolveWater As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Initiates and executes field service activities at customer sites in a safe and efficient manner.

Creates and maintains safe working environment and cultures within the organization

Takes care of company property

Works with more advanced and multi/complex systems

Proactively trouble shoots systems for mechanical, electrical equipment conditions

Anticipates and corrects safety issues both company and customer owned equipment

May be responsible for work in multiple systems, locations or customers

Responsible for the escalation and leveraging appropriate company resources to address issues with personnel and customers

Provides coaching or training to entry-level technicians

Position Requirements:
FORMAL EDUCATION:
Required:
HS diploma or equivalent

Tech cert or degree or industry specific licenses

Technical military background preferred

KNOWLEDGE & EXPERIENCE:
Required:
Ability to obtain TWIC card

Ability to obtain a CDL, class A or B with applicable endorsements

5-7 years technical experience including industrial or commercial process water experience

Experience with Microsoft office including smart devices

Must have customer service experience

Demonstrates critical thinking and trouble shooting ability

Basic controls ability (PLC)

DRIVING REQUIREMENTS:
Able to operate a company vehicle

Able to pass driver requirements which include:
Driver Application for Employment

Driver Disclosure and Release

Employee Applicant Drug and Alcohol Statement

FMCSA Certificate of Awareness

Driver Certificate of Violations

Driver Statement of On Duty Hours

Road Test

Copy of Driver's License (Front and Back)

Copy of Medical Certificate

Additional Details:
Must be able to function in a team environment

Usually works with little to no supervision

Works independently

Has ability to lead, coach, guide and motivate

TRAVEL REQUIREMENTS:
50% or more

WHAT WE CAN OFFER YOU:
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:
Generous PTO package and paid holidays

Dollar-for-dollar 401k match with a profit-sharing component

Customizable health, dental and vision insurance (eligible on first date)

Career progression plans

Reward and recognition programs

Paid parental leave

Tuition Reimbursement

Company Wellness Program

Employee Discount Program

Salary range:
$52,000.00 - $83,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
- At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology #XylemCareers #GlobalImpact #WaterInnovation

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