Hotel Front Desk Agent/sales Coordinator- Long

2 weeks ago


Roslyn, United States Holiday Inn Express Full time

This is a Hybrid job Front Desk/Sales coordinator

We are located in Long Island, the best transportation to the hotel is by car.

**UNFORTUNATELY WE DO NOT OFFER BENEFITS. WE ARE LOCATED IN LONG ISLAND NY, YOU NEED A RELIABLE TRANSPORTATION**

If you are ready to be a part of a fun environment where team work and chemistry are key, then you are welcome to apply

**Front Desk Agent job description**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner

*

**Sales Coordinator Essential Responsibilities**:

- Provides professional and courteous guest service at all times.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, sport groups etc.
- Be available on evenings, weekends and holidays.
- Answers/forwards client requests, complaints or questions in a courteous timely manner.
- Covers Front Desk shifts during periods of absence.
- Move throughout property to conduct site inspections. Assist to selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
- Develop and maintain exceptional relationships with specified accounts to create trust, loyalty and lasting business relationships.
- Answer to any inquires, guest reviews in a courteous timely manner.

communication.
- Establish priorities set by the General Manager for effective time management to focus on revenue generating activities.

Pay: $18.00 - $21.00 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed

Work setting:

- In-person

Application Question(s):

- What Property Management System (PMS) are you familiar with?

**Experience**:

- Hotel: 1 year (required)

Ability to Relocate:

- Roslyn, NY 11576: Relocate before starting work (required)

Work Location: In person


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