Dispatcher/customer Service

2 weeks ago

Tempe, United States Pacific Mobile Diagnostics Full time

Are you ready to be part of a fun, creative, inclusive team of professionals who help our communities daily? If you consider yourself self-motivated, hardworking, and a great multi-tasker we may be the perfect partners for you We are looking for someone who is detail oriented, communicative, respectful, and committed to the job. We are committed to hiring and retaining quality, long-term employees as our business continues to grow. This position will communicate with nurses, doctors, administrators, families, x-ray and ultrasound technicians throughout the shift while adjusting tech routes to meet patient and facility needs.

At Pacific Mobile Diagnostics (PMD) we pride ourselves in cultivating great leaders who may one day run our business and live our culture. Pacific Mobile Diagnostics (PMD) is seeking multiple Dispatchers to operate out of our Tempe Dispatch office. As a Dispatcher for PMD you will work in tandem with our team of Mobile Radiologic and Ultrasound Technologists to assure prompt, accurate and quality care to skilled nursing facilities, homes, hospitals and athletic facilities throughout Arizona. This position ensures optimal care/treatment to our patient population. This is an on-site, in office position. Thorough training will be provided in our unique type of Dispatch and our easy to navigate systems. We hope you chose us for your next great career journey

Additional duties of the dispatch assistant include but are not limited to handling high phone call volumes, detailed note taking, and any other administrative duties necessary throughout day-to-day business.

**Minimum Qualifications**:

- Exceptional communication and customer service skills
- Ability to Multitask
- Phone etiquette is a must
- Proficient in Microsoft Office programs
- Must be computer literate and willing to learn our systems.
- Ability to prioritize calls based on urgency and importance
- In-depth understanding of the area where X-ray Techs and clients operate.
- Medical Terminology knowledge and medical assisting experience (front desk) could be helpful.

**Roles and Responsibilities**:

- Must demonstrate effective communication skills, writing and reading skills
- Receive and Dispatch X-ray orders
- Facilitate all customer calls and interactions in a timely and professional manner
- Handling customer inquiries, complaints, and providing order details and updates
- Provide assistance with paperwork, data entry, and other clerical duties as assigned
- Must have high attention to detail and consistent follow-up on issues when required.
- Intake pertinent information about X-ray orders
- Schedule X-ray orders in our computer system
- Following up with clients to obtain missing information
- Proactively address problems and suggest solutions
- Assess situation and prioritize calls.

**Job Types**: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 12 hour shift
- 8 hour shift
- Evening shift
- Every weekend
- Monday to Friday
- Night shift

Work Location: In person

  • Dispatcher

    2 weeks ago

    Tempe, United States Roto-Rooter Plumbing & Water Cleanup Full time

    Hiring immediately for full-time 2nd shift dispatcher position at Roto-Rooter's Phoenix area Call Center. Bilingual skills preferred, but not required. This is an evening position that may include weekends. Serve as liaison between our field service Dispatcher, Service Technician, Dispatch, Customer Service, Construction, Driver

  • Dispatch Operations Specialist,

    3 hours ago

    Tempe, United States findojobs.us Full time

    Description This job is located in Tempe, AZ no relocation is provided Amazon's ROC , Team is seeking a highly skilled and motivated Dispatch Operations Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an...

  • HVAC Customer Support Coordinator

    3 weeks ago

    Tempe, United States VetJobs Full time

    Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...

  • Customer Service/Night shift

    5 days ago

    Tempe, United States Amazon Full time

    Required Skills & Experience: MUST BE WILLING TO WORK NIGHT SHIFT ONLY!-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team for Amazon-Strong typing and computer skills. Must be able to type and talk on the phone...

  • Customer Service/Night shift

    6 days ago

    Tempe, United States Amazon Full time

    Required Skills & Experience: MUST BE WILLING TO WORK NIGHT SHIFT ONLY!-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team for Amazon-Strong typing and computer skills. Must be able to type and talk on the phone...

  • Customer Service/Night shift

    7 days ago

    Tempe, United States Amazon Full time

    Required Skills & Experience: MUST BE WILLING TO WORK NIGHT SHIFT ONLY!-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team for Amazon-Strong typing and computer skills. Must be able to type and talk on the phone...

  • Customer Service/Night shift

    6 days ago

    Tempe, United States Amazon Full time

    Required Skills & Experience: MUST BE WILLING TO WORK NIGHT SHIFT ONLY!-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team for Amazon-Strong typing and computer skills. Must be able to type and talk on the phone...

  • Dispatch Coordinator

    1 week ago

    Tempe, United States Insight Global Full time

    Required Skills & Experience -1+ year of recent relative experience working in a call center for a large enterprise reputable company -Excellent phone presence is a must! This team is the "white glove" customer service team. -Strong typing and computer skills. Must be able to type and talk on the phone simultaneously. -Must be a quick learner and able to...

  • Dispatch Coordinator

    1 week ago

    Tempe, United States Insight Global Full time

    Required Skills & Experience-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team.-Strong typing and computer skills. Must be able to type and talk on the phone simultaneously.-Must be a quick learner and able to work a...

  • Dispatch Coordinator

    1 week ago

    Tempe, United States Insight Global Full time

    Required Skills & Experience-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team.-Strong typing and computer skills. Must be able to type and talk on the phone simultaneously.-Must be a quick learner and able to work a...

  • Dispatch Coordinator

    2 weeks ago

    Tempe, United States Insight Global Full time

    Required Skills & Experience-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team.-Strong typing and computer skills. Must be able to type and talk on the phone simultaneously.-Must be a quick learner and able to work a...

  • Lead Retail Customer Service Associate

    3 weeks ago

    Tempe, United States FedEx Full time

    The Lead Consultant is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultants time will be spent taking cus Customer Service, Retail, Associate, Customer Experience, Lead, Service

  • Customer Service Photo Finishing sales

    3 weeks ago

    Tempe, United States TEMPE CAMERA REPAIR INC Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Photo Finishing Sales to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Photographic Film and Digital knowledge is required.Responsibilities:Handle customer inquiries and complaintsProvide information...

  • Student Customer Service Lead

    1 week ago

    Tempe, United States Arizona State University Full time

    Student Customer Service Lead ASU Enterprise Partners is an efficient network of highly skilled teams; it is comprised of a full complement of professional services that work in concert with specialized business units to provide full resources and extend Arizona State University's ability to achieve its charter. The Student Customer Service Lead serves an...

  • Customer Service Associate Level II

    1 week ago

    Tempe, United States MILLENNIUMSOFT Full time

    Position : Customer Service Associate Level II Location : Tempe, AZ Duration : 4 Months Contract Total Hours/week : 40.00 1st Shift Client: Medical Device Company Level Of Experience: Mid-Level Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only) Shift: 730 AM  – 4:00 PM Description: Provide internal customer service...

  • HVAC Customer Support Coordinator

    1 week ago

    Tempe, United States VetJobs Full time

    Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...

  • Customer Service Representatives Bilingual

    1 week ago

    Tempe, United States Strategic Staffing Solutions Full time

    Customer Service Representatives - Bilingual (English/Spanish)Location: Tempe, AZ 3-6 month contract to hireThis is 2 weeks on site training and then will shift to hybrid - (1 week in office and 1 week at home)Schedule: Monday - Friday (2 day shifts available), 1 Saturday a month Pay rate: $20/hr Please note: You must be fluent in Both Spanish and...

  • General Service Technician

    2 weeks ago

    Tempe, United States Big Brand Tire & Service Full time

    Job DescriptionJob DescriptionGeneral Service Technician: $18-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Work as a team to perform basic preventive maintenanceRepair tires, perform tire rotationsMount, dismount, and balance tiresPerform oil changes and install filtersPerform some mechanical services and repairsWhat...

  • General Service Technician

    2 weeks ago

    Tempe, United States Big Brand Tire & Service Full time

    Job DescriptionJob DescriptionGeneral Service Technician: $20.16-$21.50 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Work as a team to perform basic preventive maintenanceRepair tires, perform tire rotationsMount, dismount, and balance tiresPerform oil changes and install filtersPerform some mechanical services and...

  • Mortgage Servicing Customer Care Coordinator II

    3 weeks ago

    Tempe, United States BNP Paribas Bank NV Full time

    We are looking for **Mortgage Servicing Customer Care Coordinator II** **Location** At Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable...