Sales Associate

1 week ago


Douglas, United States Woosah Outfitters + Outside Coffee Full time

General Summary

The Sales Associate position is responsible for providing a complete shopping experience for our customers. The Sales Associate is responsible for the areas of customer service and sales, store merchandising and maintenance, environmental activism, store operations, and training

**Responsibilities**:
Customer Service and Sales
- Greet all customers promptly and courteously as they enter the store.
- Utilize the tools and training provided by Woosah to develop selling and service skills, resulting in long-term customer relationships and increased sales.
- Direct customers throughout the store or to the specific area the customer requests.
- Determine the specific needs of each person that enters the store and provide appropriate service.
- Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
- Maintain a positive and cheerful attitude at all times.
- Understand the Woosah’s Philosophy and use this philosophy in all customer interaction.

Merchandising and Maintenance
- Check stock daily and restock when necessary to ensure that all products are available for customers; if stock is not currently available offer to put their name on the wish list and to call them when stock arrives.
- Perform merchandising duties: folding, hanging, and displaying products.
- Assist in displaying all featured merchandise prominently in each section.
- Help store merchandiser and/or store manager by suggesting alternative locations for products.
- Maintain a clean and well-organized back-stock area.
- Vacuum, sweep floors, and empty all trash each day if required. Follow daily cleaning schedule.

Operations
- Report to work on time or notify in advance if absent or late.
- Operate the cash register; it should be each employee’s goal to use the register without error and to be consistently accurate in money handling.
- Practice security measures that help prevent theft; understand the procedures for handling shoplifters.
- Practice safety consciousness at all times.

Physical Requirements
- Continually able to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention.
- Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising.
- Continually able to walk up and down the staircase, carrying boxes, products, and other necessary store related items.
- Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean.
- Ability to safely lift up to 55 lbs.
- Comfortable climbing ladders.

Schedule
Must have weekend availability.

Minimum Job Qualifications
- Excellent customer service and sales skills.
- Previous retail or related customer service experience.
- Woosah product use/knowledge.
- Accuracy with money handling and register use.
- Excellent organizational skills.
- Accuracy and attention to detail.
- Effective communication skills.
- Self-motivated.
- Ability to effectively work with the team

**Job Types**: Part-time, Seasonal

Pay: From $14.00 per hour

Expected hours: 5 - 25 per week

**Benefits**:

- Employee discount

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday
- Rotating weekends

Work Location: In person


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