Concierge (Luxury New Development)
4 weeks ago
**Responsibilities**:
Welcome to Riverwalk Heights, the newest pinnacle of luxury living on Roosevelt Island, proudly developed by Related Companies. Our premier residence is designed for those who seek elegance, comfort, and unparalleled service. We are dedicated to creating an extraordinary living experience for our residents, where every detail is thoughtfully considered, and every moment is an opportunity for exceptional living.
**Position Overview**:
We are seeking a dynamic and personable Concierge to join our esteemed team at Riverwalk Heights. As the first point of contact for our residents and their guests, the Concierge plays a crucial role in ensuring a warm, welcoming, and luxurious experience. If you have a passion for hospitality, a knack for problem-solving, and a desire to make a positive impact in a prestigious setting, we invite you to become a part of our community.
**Key Responsibilities**:
- ** Maintenance Tasks**:Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), fitness equipment, and waste management systems.
- ** Teamwork**: Collaborate with property management and fellow maintenance team members to coordinate repairs, maintenance schedules and unit turns.
- ** Safety**: Conduct regular inspections to identify potential safety hazards and promptly address them. Ensure compliance with safety regulations and report any concerns to Maintenance Supervisor or General Manager.
- ** Customer Service**: Provide excellent customer service to residents, addressing their maintenance needs with a friendly and approachable attitude. Be a responsive and reliable point of contact for all maintenance inquiries.
- ** Trash Removal**: Maintain community by promptly removing trash, debris, and recycling materials from designated areas. Ensure all waste is properly disposed of in accordance with recycling and environmental guidelines.
- ** Problem Solving**: Address maintenance requests from residents promptly and efficiently. Troubleshoot and resolve issues related to plumbing, electrical, HVAC systems, and appliances, ensuring a safe and comfortable living environment.
- ** Collaborative Leadership**:Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service.
**Compensation**:
$21.585 / Hour
Qualifications:
- 1-2 years’ experience in the hotel, hospitality, and service industries
- Strong oral and written communication skills
- Proficient computer knowledge including Microsoft Outlook and Yardi
- Must be able to work 8 hour shifts on their feet
- Must be able to lift up to 50lbs
- May be required to work nights, weekends and overtime
Overview:
Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers - RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.
At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.
**Related is an Equal Opportunity Employer
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