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Administrative Assistant/receptionist

3 months ago


Rocky Hill, United States Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Receptionist to join our team in Rocky Hill, CT. This position is responsible for reporting to the Finance / Operations Leader, individual whose serves as the direct of first impressions for the agency, and whose primary responsibilities include handling incoming calls, processing mail, general clerical duties, and assistance to all leaders and teammates.

This is an in-office role.

WHAT YOU’LL DO:

- Answer telephone, screen, and direct calls.
- Greet persons entering the office. Prepare conference rooms for meetings upon request.
- Incoming mail: open, sort, and scan mail in ImageRight following agency guidelines. File physical mail. Assign/task mail within IR to appropriate accounts/teammates. Maintain 60 days of physical mail and purge regularly.
- Outgoing mail: process daily outgoing mail and packages via postage machine and overnight vendor.
- Assist in generation of daily check log for checks received in Rocky Hill. Batch and forward to lockbox daily.
- Pulls daily deposit support from bank, tasks in IR.
- File EVP’s expense reports in Concur using receipts provided.
- Coordinate conference room calendars and scheduling.
- Maintain clean workstation and appearance of lobby and conference rooms.
- Inventory and order all products and supplies for the office locations. Keep coffee bar stocked daily.
- Post Top Gun to corporate database monthly.
- Assist teammates and team leaders as needed.
- Organize, prioritize and coordinate multiple tasks.
- Maintains files, databases and other records.
- Follow Agency guidelines, policies and procedures.
- Pursues a course of personal, professional development.

WHAT YOU’LL NEED:

- Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
- Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
- Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
- Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
- Problem-solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and maintains confidentiality.
- Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
- Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.
- Strong human relations and professional skills to work with customers, prospects and coworkers.
- Ability to maintain a high level of confidentiality.
- Ability to utilize existing agency computer programs and understand functionality.
- Ability to work well under pressure, remaining calm and courteous in a fast-paced environment.
- Proficiency in Microsoft Office 360

WHAT WE OFFER:

- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid Time Off (PTO)
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.