Retail Store Associate

3 weeks ago

West New York, United States Smoke Island Full time

**Customer Service Excellence**:

- Greet customers warmly as they enter the shop.
- Assist customers in finding products and provide knowledgeable recommendations based on their preferences.
- Answer questions about various smoking accessories, products, and their uses.
- Ensure a friendly and welcoming atmosphere, making customers feel valued and respected.

**Product Knowledge and Inventory Management**:

- Maintain a thorough understanding of the products available in the shop, including tobacco, cigars, pipes, vaporizers, and related accessories.
- Monitor inventory levels and restock shelves as needed.
- Conduct regular inventory checks to ensure accuracy and prevent stockouts.

**Cash Handling and Register Operations**:

- Process transactions accurately and efficiently using the cash register or point-of-sale system.
- Handle cash, credit, and other forms of payment securely.
- Maintain cash register cleanliness and ensure proper reconciliation at the end of each shift.

**Store Maintenance and Cleanliness**:

- Keep the shop clean, organized, and visually appealing at all times.
- Dust and tidy shelves, displays, and product areas regularly.
- Monitor and report any maintenance issues or safety concerns to management.

**Compliance and Regulations**:

- Adhere to all local, state, and federal regulations regarding the sale of tobacco and smoking-related products.
- Verify customers' age and identification to ensure compliance with age restrictions.
- Stay informed about changes in regulations and ensure shop policies are updated accordingly.

**Team Collaboration**:

- Work collaboratively with other team members to achieve sales targets and maintain a positive work environment.
- Communicate effectively with colleagues and management to address any issues or concerns promptly.

**Continuous Learning and Improvement**:

- Take the initiative to expand your product knowledge and improve sales skills through training and self-study.
- Seek feedback from customers and colleagues to identify areas for personal and professional growth.

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Shift:

- 4 hour shift
- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday

Ability to Relocate:

- West New York, NJ 07093: Relocate before starting work (required)

Work Location: In person

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