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Customer Service
3 months ago
**Job Summary**:
**Duties**:
- Resolve customer complaints and issues in a professional manner
- Conduct outbound calls to follow up on customer inquiries
- Assist customers with product information and order processing
- Multilingual - Japanese & English is a MUST
- Assist warehouse operations to fulfill daily orders, conduct inventory check, and package orders
**Requirements**:
- Excellent communication skills to effectively analyze and address customer needs
- Strong phone etiquette and active listening skills
- Proficiency in English; Japanese is a MUST
- Ability to work in a fast-paced environment while maintaining a positive attitude
**Job Type**: Part-time
Pay: $20.00 - $20.50 per hour
Expected hours: 30 - 35 per week
Experience level:
- No experience needed
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Compton, CA 90220 (preferred)
Ability to Relocate:
- Compton, CA 90220: Relocate before starting work (preferred)
Work Location: In person