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Customer Service

3 months ago


Compton, United States SG Sagawa USA, Inc Full time

**Job Summary**:
**Duties**:

- Resolve customer complaints and issues in a professional manner
- Conduct outbound calls to follow up on customer inquiries
- Assist customers with product information and order processing
- Multilingual - Japanese & English is a MUST
- Assist warehouse operations to fulfill daily orders, conduct inventory check, and package orders

**Requirements**:

- Excellent communication skills to effectively analyze and address customer needs
- Strong phone etiquette and active listening skills
- Proficiency in English; Japanese is a MUST
- Ability to work in a fast-paced environment while maintaining a positive attitude

**Job Type**: Part-time

Pay: $20.00 - $20.50 per hour

Expected hours: 30 - 35 per week

Experience level:

- No experience needed

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Compton, CA 90220 (preferred)

Ability to Relocate:

- Compton, CA 90220: Relocate before starting work (preferred)

Work Location: In person