Customer Service Representative

4 weeks ago

Manhattan, United States Unlimited Biking Full time

**Who We Are**

Unlimited Biking is the largest bike rentals, tours and experiences company with locations in New York, San Francisco, Washington DC/VA, Los Angeles, San Diego and Miami. Our goal is to provide meaningful and memorable experiences for guests during their time with us. If you are looking for a fast-paced environment with great learning opportunities, this could be a great fit for you.

**Who You Are**

To join our customer support team here at UB, we are searching for driven and enthusiastic customer experience representatives You will be in charge of making sure our users are helped in a fast and professional manner in ways that differ from the "usual" of customer service. Our main objective is to always keep our user base delighted. Our environment is ever-changing, thus we welcome those who can contribute, thrive in change, spread ideas, and take on the responsibilities at hand in any given circumstance.

**What you'll be doing**
- Take ownership in assisting, researching, resolving, and de-escalating customer issues
- Partner with customer support peers (both internal and external) to ensure a consistent and high-quality level of support
- Greeting clients and providing information about our full product catalog
- Pursuing and following up with leads from when it is generated until the clients are booked
- Assisting with any customer service inquiries and complaints
- Taking reservations and following up with clients on their experience
- General administrative tasks
- Participate in projects that improve support-related processes
- Ability to analyze customer contacts for trends in customer issues, record feedback and report to the appropriate teams for improvement purposes

**Requirements**:

- Experience in sales & customer service
- Excellent written and verbal communication skills including a professional, courteous, and patient demeanor with all customers
- Must be able to communicate professionally and effectively with anyone within the organization
- Excellent problem-solving skills
- Must be organized, a self-starter, and able to begin and follow through with tasks
- Fluency in English, written and spoken

**The Perks**

We are building our employee perks program, but we currently offer:

- Paid time off
- Flexible work/life balance
- Opportunity to join a business at a crucial point in its expansion

**Commitment to Inclusion & Diversity**

For our employees and the communities in which we live and work, Unlimited Biking is committed to inclusion and diversity. This dedication is a result of our culture of integrity, sincere concern for others, and respect for the uniqueness of each person. We see diversity and inclusion as a lifelong path marked by shared accountability, constant development, and a commitment to advancement. Join us as we seek to create a culture that values and views diversity as a priority.

  • Customer Service Representative

    3 weeks ago

    Manhattan, United States Genie Solutions Full time

    **Job Title: Customer Service Representative** **Location**: New York, USA **Company Description**: We are a leading company in our industry, dedicated to providing exceptional products/services and unparalleled customer support. Our team is expanding, and we are seeking enthusiastic individuals to join us as Customer Service Representatives. Based in New...

  • Customer Service Representative

    4 weeks ago

    Manhattan, United States NYC Careers Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: - Apply**CUSTOMER SERVICE REPRESENTATIVE**: - Agency: DEPT. OF HOMELESS SERVICES - Posted on: 06/06/2024- Job type: Full-time Location MANHATTAN - Title Classification: Exam may be required Department Rehousing Division - Salary range: $45,329.00 - $52,128.00- IF YOU ARE HIRED PROVISIONALLY IN THE CASEWORKER TITLE,...

  • Cashier/customer Service Representative

    4 weeks ago

    Manhattan, United States Genie Solutions Full time

    **Job Title: Cashier/Customer Service Representative** **Location**: New York City, New York, USA **Company Description**: Join our team at Chat Genie Café, a bustling coffee shop and café located in the heart of New York City. We pride ourselves on providing exceptional coffee, delicious pastries, and outstanding customer service to our guests. As we...

  • Customer Service Representative I

    1 month ago

    Manhattan, United States Covetrus Full time

    Customer Service Representative SUMMARY Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need...

  • Customer Service Representative I

    4 weeks ago

    Manhattan, United States Covetrus Full time

    Customer Service RepresentativeSUMMARYCovetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to...

  • Customer Service Representative I

    4 weeks ago

    Manhattan, United States Covetrus Full time

    Customer Service Representative SUMMARY Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need...

  • Customer Service Representative

    1 month ago

    Manhattan Beach, California, United States Circle K Full time

    Store : 1865 Manhattan Beach Blvd, Manhattan Beach, California 90266Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...

  • Customer Service Representative

    4 weeks ago

    Manhattan Beach, California, United States Circle K Full time

    Store : 1865 Manhattan Beach Blvd, Manhattan Beach, California 90266Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Manhattan, United States R1 RCM Full time

    Location:  Ascension Via Christi St JosephShift:  Variety of shifts available R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle...

  • Customer Service Representative

    2 weeks ago

    Manhattan, Kansas, United States R1 RCM Full time

    Location: Ascension Via Christi St JosephShift: Variety of shifts availableAs our Customer Service Representative , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately...

  • Customer Service Representative

    4 weeks ago

    Manhattan, United States Crash Champions Full time

    Champions Do More: At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...

  • Customer Resolution Representative

    2 weeks ago

    Manhattan, United States NYC Careers Full time

    **CUSTOMER RESOLUTION REPRESENTATIVE**: - Apply**CUSTOMER RESOLUTION REPRESENTATIVE**: - Agency: HRA/DEPT OF SOCIAL SERVICES - Posted on: 05/21/2024- Job type: Full-time Location MANHATTAN - Title Classification: Exam may be required Department FIA Operations-NM - Salary range: $56,677.00 - $65,179.00- APPLICANTS MUST BE PERMANENT IN THE BENEFITS...

  • Oer - Customer Information Representative

    3 weeks ago

    Manhattan, United States NYC Careers Full time

    **OER - CUSTOMER INFORMATION REPRESENTATIVE**: - Apply**OER - CUSTOMER INFORMATION REPRESENTATIVE**: - Agency: DEPARTMENT OF TRANSPORTATION - Posted on: 05/17/2024- Job type: Full-time Location MANHATTAN - Title Classification: Exam may be required Department Communication Center - Salary range: $40,882.00 - $65,902.00The Office of Emergency Response...

  • Customer Service Representative

    6 days ago

    Manhattan, United States Daniel Corbin - State Farm Agent Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and...

  • Customer Service Representative

    4 weeks ago

    Manhattan Beach, United States Steve Almeida-Farmers Insurance Agency Full time

    This position involves everything from answering phones, processing payments, customer service related tasks, managing Alerts, issuing certificates of insurance, completing Acord forms, SL2, and accidents reports. This position also involves reviewing and processing policy renewals in additions to quoting new business through multiple markets. **Salary**:...

  • Customer Service Representative

    1 month ago

    Manhattan, United States Daniel Corbin - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performance Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    4 weeks ago

    Manhattan, United States Daniel Corbin - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performance Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    1 month ago

    Manhattan Beach, United States Steve Almeida-Farmers Insurance Agency Full time

    Job DescriptionJob DescriptionThis position involves everything from answering phones, processing payments, customer service related tasks, managing Alerts, issuing certificates of insurance, completing Acord forms, SL2, and accidents reports. This position also involves reviewing and processing policy renewals in additions to quoting new business through...

  • Customer Service Representative

    3 weeks ago

    Manhattan Beach, United States Steve Almeida-Farmers Insurance Agency Full time

    This position involves everything from answering phones, processing payments, customer service related tasks, managing Alerts, issuing certificates of insurance, completing Acord forms, SL2, and accidents reports. This position also involves reviewing and processing policy renewals in additions to quoting new business through multiple markets. ...

  • Customer Service Representative

    4 weeks ago

    Manhattan Beach, United States Steve Almeida-Farmers Insurance Agency Full time

    Job DescriptionJob DescriptionThis position involves everything from answering phones, processing payments, customer service related tasks, managing Alerts, issuing certificates of insurance, completing Acord forms, SL2, and accidents reports. This position also involves reviewing and processing policy renewals in additions to quoting new business through...