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HR Consultant

1 month ago

Chicago, United States McDonald's Corporation Full time

**Company Description**
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

- Take a class at Hamburger University
- Sample future items in our Test Kitchen
- Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

As the HR Consultant - Performance Improvement, you will be a part of our HR Operations Team within the GBS function. You will lead a centralized performance improvement process that will provide support and tools for People Managers with employees at the mid-management bands and below. Your role will be to ensure we have self-help knowledge and tools available to people managers and employees so there is clear understanding of when/how to use performance improvement to help employees elevate their contributions to the organization. You will provide counseling and support to People Managers so they can properly use standardized tools and follow a systematic process for improvement. You will bring a passion for talent and wanting to help employees improve. You will be able to develop strong relationships with People Managers, HRBP and Legal partners. What you will be doing:

- Guide and consult people leaders in the Performance Improvement process for employees in conjunction with HR Operations Leadership, HRBP, Field HR, Talent and Legal partners.
- Provide the development and design of online tools/resources to create insight into the process and allow people managers to own the performance improvement of their staff.
- Coach people managers on the process, tools, templates, timelines for performance improvement
- Own the tracking, reporting and analysis of performance improvement cases across the organization to understand trends and develop recommendations on how we better support our employees.
- Provide necessary follow-up and escalation to HR Partner and/or Legal where needed.

**Qualifications**
- Bachelor’s Degree, preferably in Human Resources, Organizational Psychology, Communications, or related field.
- HCM experience preferred specifically with ServiceNow, OracleHCM and SAP
- 3+ years of HR generalist experience
- Experience in handling, managing and coaching other in Performance Improvement of employees.
- Proven ability to successfully coach people managers and employees through difficult conversations and feedback.
- Must be highly self-motivated and able to handle multiple priorities.
- Detail oriented - high attention to accuracy.
- Excellent communication skills with customer-centric mindset.
- Effective team player with the ability to collaborate, as well as work independently.

**Additional Information**

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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