Front Desk Receptionist

2 weeks ago


Cambridge, United States Superior Nut Company, Inc Full time

**Are you an administrative assistant/receptionist/customer service liaison looking for a sustainable job opportunity? Do you love snacks, people, and the environment?**

**If so this is a **_**great**_ **career opportunity for you**

**Superior Nut Company** in Cambridge, MA, is looking for a full-time **Customer Service/Administrative Assistant** to support their mission, provide administrative support, store operations. The Company has a strong social and environmental commitment in its mission to produce the finest nut products in the world.We have been recognized with a prestigious _Environmental Merit Award_ from the U.S. Environmental Protection Agency for their forest plantation in Central America. This forest plantation absorbs all the carbon dioxide we emit as an energy-consuming, food manufacturing plant. This is an efficient model for every business in this country to learn and reduce the emissions that cause global warming.

**About Us**

In 1929, Nubar Hintlian founded Superior Nut Company in the basement of a movie theater in Somerville, MA. He roasted a small quantity of nuts at night and sold them during the day to retail stores. During the late 1930s, the Company grew and moved its operations to a small two-story building in Charlestown, MA. Its line of customers expanded to grocery stores, ice cream makers, and candy stores. In 1950 the Company grew into a 5‑story building in downtown Boston, MA and later to its current location in Cambridge, MA 1979. It is currently producing a broad range of nut products in many different packaging sizes. Our customer-base has expanded to include every type of business and food-consumer market. Distribution is coast ‑to‑coast and even overseas.

**Overview**

**Customer Service/Administrative Assistant Responsibilities**:

- Addressing and answering customer questions;
- troubleshooting and solving problems;
- scheduling appointments;
- preparing reports;
- greet and help customers and visitors both on the phone and in-person;
- helping to stock and update retail store
- entering and processing orders and customer data in ERP systems;
- creating, organizing, preparing, typing, and filing various documents and reports, including customer correspondence;
- supporting web-based, wholesale and retail customers to address and resolve their needs;
- assist and support the sales, management, and office teams;
- filling sample requests and helping create prototype items
- update and help maintain social media
- organized, goal-oriented, and takes initiative to follow through with action; and
- other administrative functions as assigned.

**Qualifications and Experience**:

- Associate degree (required);
- Bachelor’s degree (preferred);

**Job Types**: Full-time, Part-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

**Experience**:

- Front Desk Receptionist: 2 years (required)

Ability to Commute:

- Cambridge, MA 02141 (required)

Work Location: In person



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