Patient Care Specialist

3 weeks ago


New York, United States Amerita Full time

Our Company:
Amerita

Overview:
The **Patient Care Specialist** will serve as the Voice of Amerita and will be the primary contact for our patients, pharmacies, and medical professionals utilizing Amerita’s services. The specialist will field inbound and outbound requests such as: calls to onboard new patients, schedule refill orders, completing patient assessments, and addressing financial concerns.

Schedule: Monday - Friday 8:30am - 5:30pm

This is a Work From Home position once trining has been completed at the on-site location.
- Position will be posted for a minimum of 7 business days_

**Responsibilities**:

- Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests
- Phone support
- Communicates with patients and physician office staff to resolve issues, coordinate medication deliveries, collect co-payments, answer questions, triage calls to appropriate departments as needed
- Inbound calls should be handled using first call resolution customer service practices
- Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
- Notifies patients/caregivers regarding coverage and payment responsibilities. Collects co-pay balances or out of pocket balances
- Participates in management, departmental, and intra-departmental meetings, and quality improvement activities
- Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs

Qualifications:

- High School Diploma or GED
- Associate or Bachelor’s degree, Licensed/registered pharmacy technician or as required by state law, Previous experience in Pharmacy, Nationally Certified Pharmacy Technician desired
- Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred
- 2+years pharmacy experience
- 3+years pharmacy experience preferred
- Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
- Specialty pharmacy operations, leadership skills desired
- Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.
- **Percentage of Travel**:0-25%

Salary Range: USD $20.00 - $26.25 / Hour



  • New York, United States Patient Care Medical Group Full time

    Patient Care Medical Group -  Engage your Entrepreneurial Spirit by joining the Fastest growing Start Up Medical Practice in the Country! Where you will have the opportunity to be a clinical architect by helping build the healthcare reality of tomorrow!We Are Different!! Position Summary: ·         Opportunity: Provide appropriate,...


  • New York, United States CommUnityCare Full time

    ** Patient Support Specialist** **Job Category****:** Clerical **Requisition Number****:** PATIE02531 Showing 1 location **Job Details** **Description** **Our Family Practice on River Road in Niskayuna is hiring a part-time Patient Support Specialist, formerly known as a Medical Secretary, to join their team! This is a 16 hour week; Monday - Friday; flexible...


  • New York, United States YAI Full time

    If you are a current YAI employee, please click this link to apply through your Workday account.Premier HealthCare offers high-quality primary care and specialty outpatient services. Open for anyone regardless of their ability to pay, Premier's outpatient services include primary care, dentistry, pediatrics, psychiatry, podiatry, neurology, dermatology,...


  • New Orleans, United States Option Care Health Inc. Full time

    Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to...


  • New York, United States Hospital for Special Surgery Full time

    Overview: **How you move is why we’re here. **®** **Now more than ever.** Get back to what you need and love to do. The possibilities are endless... the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by _U.S. News & World...


  • New York, United States YAI Full time

    If you are a current YAI employee, please click this link to apply through your Workday account. Premier HealthCare offers high-quality primary care and specialty outpatient services. Open for anyone regardless of their ability to pay, Premier's outpatient services include primary care, dentistry, pediatrics, psychiatry, podiatry, neurology, dermatology,...


  • New Orleans, United States Option Care Health Full time

    Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to...


  • New York, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...


  • New Orleans, United States Option Care Enterprises, Inc. Full time

    Extraordinary Careers. Endless Possibilities. With the nation's largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate...

  • Client Care Specialist

    2 months ago


    New York, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Brooklyn, NY, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our cutting-edge...


  • New York, United States Oak Street Health Full time

    Description Company: Oak Street Health Title: Patient Engagement Specialist (BILINGUAL REQUIRED) Location: Regional  Role Description The Patient Engagement Specialist will be an integral part of the Population Health Team and will be responsible for conducting patient outreach (telephonic and in-person home visits) to foster engagement in...


  • New York, United States HouseCalls Home Care Full time

    Job DescriptionJob DescriptionGrowing Homecare Company is currently seeking a motivated, caring, and compassionate Spanish-speaking Lead Patient Care Coordinator to join our team in our Brooklyn office. Our goal is to provide superior, compassionate home care workers and healthcare services for elderly and disabled individuals in the comfort and dignity of...


  • New York, United States HouseCalls Home Care Full time

    Job DescriptionJob DescriptionGrowing Homecare Company is currently seeking a motivated, caring, and compassionate Spanish-speaking Lead Patient Care Coordinator to join our team in our Brooklyn office. Our goal is to provide superior, compassionate home care workers and healthcare services for elderly and disabled individuals in the comfort and dignity of...


  • New York, United States Preferred Home Care Full time

    >> Field Recruiting Specialist - Home Care Field Recruiting Specialist - Home Care Summary Title:Field Recruiting Specialist - Home CareID:1017Location:Brooklyn , NYDepartment:GOLD Description **Preferred Gold Private Home Care of New York**, a fully licensed Private Home Care Agency serving the NY Metropolitan area, is seeking an **experienced, Field...


  • New York, United States Hospital for Special Surgery Full time

    Overview: How you move is why were here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and...


  • New York, United States True Care Full time

    Job DescriptionJob DescriptionSalary: $23 per hour Company Overview: Empowering Health, Enriching Lives: True Care’s Enduring MissionAt True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized...


  • New York, United States Fresenius Medical Care Full time

    About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic. How you grow or advance: Previous healthcare experience is not required to...


  • New York, United States Fresenius Medical Care Full time

    About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic. How you grow or advance: Previous healthcare experience is not required to...


  • New York, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** + Dialysis experience not required + Offering 10-12 week training program **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care...


  • New York, United States Fresenius Medical Care Holdings, Inc. Full time

    Hourly Rate: $17.23 - $27.24 12 weeks of paid and structured training No prior dialysis experience needed PURPOSE AND SCOPE: Supports FMCNA's mission vision core values and customer service philosophy.  Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care...