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Public Aid Eligibility Assistant

2 months ago


Chicago, United States State of Illinois Full time

**Agency** : Department of Human Services

**Opening Date: April 19, 2024**
**Closing Date/Time**:05/02/2024
**Salary**: Anticipated Salary: $3,590 - $4,852 per month ($43,080 - $58,224 per year) + bilingual pay

**Job Type**: Salaried
**County**: Cook
**Number of Vacancies**: 1
**Plan/BU**: RC028

**Posting Identification Number 37115**

**Position Overview**:
**Responsibilities**:

- Identifies and sorts, documents coming into the Central Scanning Unit.
- Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems.
- Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the public, advocacy groups, customers and community organizations.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

**Minimum Qualifications**:

- Requires knowledge, skill, and mental development equivalent to the completion of high school.
- Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.
- Requires ability to speak, read and write Spanish at a colloquial skill level.

**Work Hours**: Monday - Friday, 8:30am - 5:00pm
**Work Location**: 4200 N Oak Park Ave, Chicago, Illinois, 60634

Family and Community Services

Integrated Eligibility System

FCS-Central Scanning Unit

Chicago/Cook County

**Posting Group**: Social Services

**About the Agency**:The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)

**APPLICATION INSTRUCTIONS**

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If you have questions about how to apply, please see the following resources:


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