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Customer Service Office Representative

4 months ago


Chicago, United States STATE FARM INSURANCE Full time

**Benefits**:

- Base comp plus production bonus
- Paid time off (vacation and personal/sick days)
- Profit sharing plan
- Growth potential/Opportunity for advancement within my office
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and collaborative team.
- Weekdays Mon-Fri (no weekends)

Are you a dynamic and enthusiastic individual with a flair for sales and a passion for helping others? Do you dream of a rewarding career where you can make a positive impact on people's lives? Look no further Our State Farm Agency is seeking a motivated Sales/Support Agent to join our thriving team.

**About Us**:
Our State Farm Insurance & Financial Services Agency more then just an insurance agency; we are a trusted partner in our customers' lives, providing them with peace of mind and protection.

**Role and Responsibilities**:
As a Sales/Support Agent Office Rep with our State Farm Agency you will be the driving force behind our agency's growth and success. Your key responsibilities will include:

- **Sales and Relationship Building**: Engaging with potential customers to understand their insurance needs and recommending personalized coverage options that meet their specific requirements.
- **Lead Generation**: Actively seeking out new leads and business opportunities through various channels, including referrals, networking events, and community involvement.
- **Customer Care**: Providing exceptional service to our existing clients by addressing their inquiries, conducting policy reviews, and offering additional coverage as needed.
- **Cross-Selling and Upselling**: Identifying opportunities to introduce customers to State Farm's diverse range of insurance and financial products.
- **Team Collaboration**: Working closely with our dedicated team to ensure a seamless customer experience and achieve collective sales targets.

**Qualifications**:

- **Sales Experience**: Prior experience in sales or customer service is preferred, but we welcome individuals with a positive attitude and a genuine desire to succeed.
- **Communication Skills**: Excellent verbal and written communication abilities to effectively interact with customers and explain insurance concepts clearly.
- **Customer Focus**: A strong commitment to providing outstanding service and building long-lasting relationships with clients.
- **Drive and Determination**: A self-motivated and goal-oriented individual who is eager to exceed sales targets.
- **Insurance Knowledge**: While not mandatory, familiarity with insurance products and industry practices will be advantageous.
- **Insurance Licenses**: Insurance licenses are required for this position and preferred, but we’ll allowed the unlicensed the ability to obtain asap.

Note: This position is with a local Chicago/north State Farm Agency, not State Farm Companies.

keywords: Insurance, Insurance Producer, Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent,, Agent Team Member, State Farm Customer Service Representative - CSR, Sales, Sales representative, Property and Casualty License, Property & Casualty License, Life Insurance License, Health Insurance License, Life and Health License

Pay: $40,000.00 - $55,000.00 per year

Supplemental pay types:

- Bonus opportunities

Weekly day range:

- Monday to Friday

Work setting:

- In-person

License/Certification:

- Property & Casualty and/or Life/Health Insurance Licenses (preferred)

Work Location: In person