Store Customer Service

1 month ago


Lakeland, United States Syntricate Technologies Full time

Job Description:
**Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day.
**Logs customer into computer-based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquiries to ensure resolution.
**Educates customers on community partners and the benefit/features of my ACCESS Account including account set-up, password resets.
**Assists customers with referrals to other agencies and community resources.
**Monitors lobby traffic flow and notifies supervisor of any issues.
**Completes client registration clearances (CRAD) as needed.
**Requests all additional information/verification required to establish or continue eligibility for public assistance programs according to Department procedures.
**Ensures electronic case records are documented thoroughly and properly as required by Department procedures.
**Processes incoming and out going mail and scanning documents into the appropriate electronic file.
**Performs special work assignments and other related work/duties as required or assigned.
**Maintains and develops professional knowledge and skills by participating in supervisory performance conferences, staff meetings, mandatory training, and workshops as assigned or required.

Skills/Knowledge:
Knowledge of the principles and techniques of effective communication.
Knowledge of office procedures and practices.
Knowledge of basic arithmetic.
Ability to deal with the public in a tactful, courteous and effective manner.
Ability to speak clearly and correctly.
Ability to listen effectively.
Ability to record and evaluate data relating to applicant employment or assistance for health care or community services.
Ability to review data for accuracy and completeness.
Ability to organize and maintain filing systems.
Ability to perform basic arithmetical calculations.
Ability to plan, organize and coordinate work assignments.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others

**Job Type**: Contract

Pay: $20.00 - $21.00 per hour

Expected hours: 40 per week

Shift:

- 8 hour shift

Work Location: On the road



  • Lakeland, United States The TJX Companies, Inc. Full time

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: HomeGoods Store...

  • Store Manager

    7 days ago


    Lakeland, United States Crowder Bros. Ace Hardware Full time

    **About Crowder Bros. Ace Hardware**: Crowder Bros. Ace Hardware today represents more than 68 years of fine service. The first Crowder Bros. Hardware store was founded in Sarasota, Florida in 1955, opened by John and Chester Crowder. Crowder Bros. Hardware of Lakeland opened in March of 1973. The store was a joint partnership of John K. Crowder and Carroll...


  • Lakeland, United States IT Customer Service - POST Full time

    **Job title**:Front Desk Representative - Bi-lingual(English/Spanish) **Location**:200 N. Kentucky Ave, Lakeland, FL 33801 **Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day. **Logs customer into computer-based system for data collection and customer service resolution; follows...

  • Customer Service

    1 month ago


    Lakeland, United States UBREAKIFIX Full time

    Job DescriptionJob DescriptionThe Store Repair Technician will serve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Work in a great team based environment.Duties And Responsibilities:Diagnose, troubleshoot, and repair devices.Provide recommendations for problem resolution.Explain complex technician issues...


  • Lakeland, United States Nick & Moes Full time $13 - $15

    Working at Nick & Moes is more than just a job – it’s an opportunity that combines teamwork, community, and advancement in a supportive environment that offers valuable benefits. Find out what makes working at Nick & Moes special and what it takes to be part of our team. At Nick & Moes, we know our success comes as a result of the people who choose to...


  • Lakeland, United States Cj Vapes & Lounge Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a Customer Service Representative / Barista to join our team for our Vape shop / Kratom lounge part time and full time positions. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great...

  • Store Manager

    2 weeks ago


    Lakeland, United States Nick & Moes Full time $55,000 - $60,000

    Company Overview: Join a dynamic team at Nick & Moes, a leading conglomerate committed to empowering individuals and businesses to achieve their full potential. With multiple locations across FL, our C-store gas stations offer a fast-paced and rewarding work environment where dedication and innovation are celebrated.Position Overview: We are seeking a...

  • Store Manager

    3 weeks ago


    Lakeland, United States Cricket Wireless Authorized Retailer Full time

    Description: Blue Fig USA is an authorized independent retailer of Cricket Wireless with corporate headquarters in Orlando, FL. With over 90 locations throughout the state, Blue Fig champions the corporate mission and message of a premium customer experience, every customer, every time. Every customer deserves an exceptional experience with no exception....


  • Lakeland, United States Frandsen Full time

    Job opening Active ** Customer Service Representative** Team or role Customer Service Location Job description Miller Manufacturing Company, a market-leading manufacturer, distributor and marketer of farm, ranch, and pet products, is searching for a Customer Service Representative to join team in Glencoe, Minnesota! **Shift/Hours:** Days **Summary:** Millers...

  • Store Manager

    1 month ago


    Lakeland, United States Cricket Wireless Authorized Retailer Full time

    Job DescriptionJob DescriptionDescription:Blue Fig USA is an authorized independent retailer of Cricket Wireless with corporate headquarters in Orlando, FL. With over 90 locations throughout the state, Blue Fig champions the corporate mission and message of a premium customer experience, every customer, every time. Every customer deserves an exceptional...

  • Store Manager

    7 days ago


    Lakeland, United States Cj Vapes & Lounge Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingEmployee Discount Job SummaryWe are seeking an experienced and professional Store Manager to join the team for one of our Vape shops. We specialize in the retail aspects of a wide array of vape products as well as serve teas,...

  • Store Manager

    5 days ago


    Lakeland, United States Cj Vapes & Lounge Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesCareer Growth OpportunitiesFun and Energetic EnvironmentOngoing trainingEmployee DiscountJob SummaryWe are seeking an experienced and professional Store Manager to join the team for one of our Vape shops. We specialize in the retail aspects of a wide array of vape products as well as serve teas,...

  • Store Associate

    7 days ago


    Lakeland, United States RaceTrac Petroleum Full time

    Location (City, State): Location (City, State): Store Associate in Lakeland at RaceTrac **Location:** 6486 Florida Avenue South **Experience:** Not Specified **Job Description** Job Description: The Guest Service Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals...

  • Store Supervisor

    2 weeks ago


    Lakeland, United States TPH Holdings LLC Full time

    Job DescriptionJob DescriptionStore Supervisor Reports To: District Manager Direct Reports: YesStatus: Full-TimeExempt/Non-Exempt: Non-ExemptDivision: OperationsJob Purpose:The Store Supervisor is responsible for the day-to-day operations, employee scheduling, inventory, and closing duties of the store.Key Job Responsibilities:Meet and exceed sales goals set...


  • Lakeland, United States U-Haul Full time

    Location: 2525 US Hwy 98 N, Lakeland, Florida 33810 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Lakeland, Florida, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...


  • Lakeland, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today!POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...


  • Lakeland, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job DescriptionJob DescriptionAtlantic Coast Enterprises is looking for an excellent leader to fill our full-time Store Manager position at a Jiffy Lube location in Lakeland, FL. Do you have exceptional customer service and sales skills? Are you a strong leader who can motivate others? Are you looking to build a career with the right auto company? If so,...


  • Lakeland, United States Follett Corporation Full time

    As an Assistant Store Manager, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational exc Assistant Store Manager, Store Manager, Manager, Customer Experience, Leader, Store, Retail, Education


  • Lakeland, United States The TJX Companies, Inc. Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...