Facilitator
2 months ago
**About this role**:
**In this role you will**:
- Deliver standard training material of courses with one or more components (e.g., new-hire, refresher, process, product or systems, and customer experience skills) to an audience through directive teaching methods to help individual contributors and managers develop crucial job skills
- Provide one on one or group coaching to assist in learning of new skills
- Support peers and assist with initiatives and implementation
- Provide direction and support with various level business leaders on functional learning strategy
- Use knowledge of general learning and development programs to understand the interconnectivity and business impact of various solutions
- Recommend modifications to instructional designers to keep course content current and to enhance programs, resources, and tools
- Receive direction from supervisor and escalate non-routine questions
- Interact with immediate team and functional area on a wide range of information, as well as internal and external customers
**Required Qualifications**:
- 2+ years of Learning and Development Facilitation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications**:
- 1+ year of experience facilitating classroom training (virtual and/or in-person) in a corporate, institutional, or military setting
- Experience successfully utilizing technology to deliver or facilitate training in a classroom environment
- Knowledge and understanding of adult learning principles
- Ability to lead, train, and provide feedback to staff and corresponding managers
- Supervisory or management experience
- Strong classroom presence and facilitation skills with a dynamic presentation style
- Experience with virtual training technologies such as Centra, Adobe Connect, and WebEx
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
- Excellent verbal, written, and interpersonal communication skills
**Job Expectations**:
- Willingness to work on-site at stated location on the job opening
- Ability to travel up to 40% of the time
- Flexibility to work different shifts
- This position is not eligible for Visa sponsorship
**Posting Location**:
2222 W Rose Garden Lane, Phoenix, Arizona
HRJobs
**Posting End Date**:
28 Apr 2024
**Job posting may come down early due to volume of applicants.**
**We Value Diversity**
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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