Patient Services Specialist Transition Associate

3 weeks ago

Fort Myers, United States American Oncology Network, Inc. Full time

**Location**:
Work At Home
**Pay Range**:
$16.72 - $27.86

**RESPONSIBILITIES**:
Subject matter expert and trainer on transition issues related to front desk operations of clinic. Support staff transitioning to a new organization, and act as an advocate for change of necessary policies. To embed transition within the organization, delivering capability for staff to understand and respond appropriately to transition-related issues. Train all new employees meeting all deadlines.

Evaluate current processes and make recommendations on how to integrate them into new processes within AON. Demonstrate a thorough and detailed understanding of all SOP’s to ensure that they are applied appropriately during the integration process. Write SOPs and deliver them.

Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures

Responsible for overseeing training of staff from various locations, both in person and via webinar.

Will be expected to assist in other areas when requested to ensure a smooth transition.

Extensive travel, including extended stays out of state will be required.

**QUALIFICATIONS**:** Education**:

- High school education required.

**Certifications/Licenses**:

- Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.

**Experience**:

- Minimum 3 years of patient service specialist experience required
- Prior Training experience

**Core Capabilities**:

- ** Analysis & Critical Thinking**: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
- ** Interpersonal Effectiveness**: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
- ** Communication Skills**: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
- ** Customer Service & Organizational Awareness**: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
- ** Self-Management**: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
- Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
- ** Leadership and Mentoring**: Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment.
- ** Human Resources Management**: Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
- ** Computer Skills**:

- Expert in MS Office Word, Excel, Power Point, and Outlook required.
- Workday experience required.

**Travel**: >75%

**Standard Core Workdays/Hours**: Monday to Friday 8:00 AM - 5:00 PM. **Occasional weekend work may be required pending transition needs.

  • Patient Services Specialist Transition Associate

    3 weeks ago

    Fort Myers, United States American Oncology Management Company Full time

    Location: Work At Home Pay Range: $16.72 - $27.86 RESPONSIBILITIES: Subject matter expert and trainer on transition issues related to front desk operations of clinic. Support staff transitioning to a new organization, and act as an advocate for change of necessary policies. To embed transition within the organization, delivering capability for staff to...

  • Transition Specialist

    2 weeks ago

    Fort Leonard Wood, United States USO Full time

    Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members...

  • Transition Specialist

    5 days ago

    Fort Leonard Wood, United States USO Full time

    Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members...

  • Adult Day Program Instructor

    6 days ago

    Fort Myers, United States Ascend Transition Services Full time

    Responsibilities: Provide Life-skills support in an adult day training program for individuals with intellectual/developmental disabilities. - Manage program dynamics and ensure a positive and inclusive environment - Utilize instructional curriculum provided by Director - Collaborate with colleagues to enhance the overall program experience and...

  • Trainer, Medical Assistant, Transitions

    3 weeks ago

    Fort Myers, United States American Oncology Management Company Full time

    Location: Work At Home Pay Range: $16.72 - $27.86 Position Summary Subject matter expert on transition issues related to this function, offering support and leadership to staff transitioning to a new organization, and acting as an advocate for change of necessary policies. To embed transition within the organization, delivering capability for staff to...

  • Field Service Specialist

    2 weeks ago

    Fort Myers, United States Integrity Medical Systems, Inc. Full time

    Company Description Integrity Medical Systems, Inc. has been providing quality new and refurbished medical equipment since 1989. The company sells to buyers in all 50 states and 93 countries with an IN-STOCK inventory that includes CT, MRI, CR/DR, PET, PET/CT, Ultrasound, X-Ray, Cath/Angio, Nuclear SPECT, Digital Mammography, C-Arms, PACS and Bone...

  • Field Service Specialist

    6 days ago

    Fort Myers, United States Integrity Medical Systems, Inc. Full time

    Company Description Integrity Medical Systems, Inc. has been providing quality new and refurbished medical equipment since 1989. The company sells to buyers in all 50 states and 93 countries with an IN-STOCK inventory that includes CT, MRI, CR/DR, PET, PET/CT, Ultrasound, X-Ray, Cath/Angio, Nuclear SPECT, Digital Mammography, C-Arms, PACS and Bone...

  • Field Service Specialist

    2 weeks ago

    Fort Myers, United States Integrity Medical Systems, Inc. Full time

    Company Description Integrity Medical Systems, Inc. has been providing quality new and refurbished medical equipment since 1989. The company sells to buyers in all 50 states and 93 countries with an IN-STOCK inventory that includes CT, MRI, CR/DR, PET, PET/CT, Ultrasound, X-Ray, Cath/Angio, Nuclear SPECT, Digital Mammography, C-Arms, PACS and Bone...

  • Training Specialist

    3 weeks ago

    Fort Myers, United States DNA Comprehensive Therapy Services LLC Full time

    Come grow with us! Elite DNA Behavioral Health is one of Florida's largest providers of behavioral and mental health services and were expanding quickly! We believe in providing high-quality, accessible patient care and a supportive environment fo Training Specialist, Behavioral Health, Training, Support Staff, Specialist, Mental Health, Healthcare

  • Patient/Insurance Account Specialist

    1 week ago

    Fort Myers, United States Express Employment Professionals Full time

    Job DescriptionJob DescriptionWe are currently recruiting for a local Neurology practice! We are looking to hire an efficient patient account representative to handle all billing matters and verify medical insurance coverage for various patient treatments. The patient account representative’s responsibilities include liaising with medical insurance...

  • Family Support Services Specialist

    4 weeks ago

    Fort Myers, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for a talented Family Support Services Specialist  who wants to make an impact in the lives of others. Purpose & Impact: Family Support Services Specialists are intended to provide assistance and support to the...

  • Family Support Services Specialist

    4 weeks ago

    Fort Myers, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Family Support Services Specialist who wants to make an impact in the lives of others. Purpose & Impact: Family Support Services Specialists are intended to provide assistance and support to the Case...

  • Family Support Services Specialist

    2 weeks ago

    Fort Myers, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Family Support Services Specialist who wants to make an impact in the lives of others. Purpose & Impact: Family Support Services Specialists are intended to provide assistance and support to the Case...

  • PATIENT SERVICES SPECIALIST

    1 week ago

    Fort Worth, TX 76102, USA, United States Randstad North America, Inc. Full time

    Interviews patien[ \t. Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing\t. Inputs patient registration information into computer registration system and verifies Patient Services, Specialist, Patient, Healthcare, Staffing, Information

  • Insurance Verification Specialist

    4 weeks ago

    Fort Myers, United States DNA Comprehensive Therapy Services Full time

    Job DescriptionJob DescriptionDescription:Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.Our goal...

  • Insurance Verification Specialist

    2 weeks ago

    Fort Myers, United States DNA Comprehensive Therapy Services LLC Full time

    Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Our goal is to hire you - the best talent - to support...

  • Medical Billing Specialist

    2 weeks ago

    Fort Myers, United States DNA Comprehensive Therapy Services Full time

    Job DescriptionJob DescriptionDescription:Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we are expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.Our goal...

  • Medical Billing Specialist

    3 hours ago

    Fort Myers, United States DNA Comprehensive Therapy Services Full time

    Job DescriptionJob DescriptionDescription:Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we are expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.Our goal...

  • Patient Care Specialist 2

    2 weeks ago

    Fort Worth, United States AIDS Healthcare Foundation Full time

    WHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in peoples lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare...

  • Patient Financial Counselor

    3 weeks ago

    Fort Myers, United States DNA Comprehensive Therapy Services Full time

    Job DescriptionJob DescriptionDescription:Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Our goal...