Amazon Locker+ Customer Service Associate

4 weeks ago

Danbury, United States Amazon Warehouse Full time

**Shift**:Flexible Shifts

**Duration**:Regular

**Start Date**:2024-06-24

**Amazon Locker+ Customer Service Associate**:
**Job Overview**:

- You’re on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+ retail locations. We are looking for associates who are ready to delight our customers with quality service, have an up-for-anything attitude, and thrive in an ever-changing environment. Our associates go beyond assisting with customer orders, they connect personally with our customers and uplift their lives - even if for just a few moments. Associates work in designated retail locations - where it’s convenient for our customers - helping facilitate the delivery and return of customer orders.**Duties & Responsibilities**:

Some of your duties may include:

- Receive, pick, and stow customer orders, process returns, and prepare for delivery.
- Assist customers with questions they may have.
- Work through problem-solving scenarios for customers.
- Maintain a clean, safe, and organized workspace.
- Manage responsibilities for a Locker+ location, including opening and closing site.
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders.
- Receive truck deliveries.
- You’ll also need to be able to:

- Perform physical labor including lifting up to 49 pounds, with or without reasonable accommodation
- Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation
- Use carts, dollies, hand trucks, and other gear to move items around
- Go up and down stairs (where applicable)
- Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m. with schedules varying week to week.

**What it’s like at Amazon Locker+ locations**:

- ** Safety**. Your safety is important to us, so we provide safe working conditions.
- ** Surroundings**. You’ll be behind a counter, working with customers. Depending on the Locker+ site, you may be working in a Whole Foods Market, a freestanding location, a partner retailer, or even in the lobby of a warehouse.
- ** Activity**. You’ll be on your feet for the majority of your shift, helping customers and sorting packages.
- ** Temperature**. Our Locker+ locations are in comfortable, climate-controlled environments.
- ** Noise level. **Sound levels are mínimal, what one would expect in a grocery store.
- ** Dress code. **Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required and protective safety footwear are required in select business units. Depending on the role or location, Amazon provides a $110 Zappos gift code towards the purchase of shoes, in order to have you prepared for your first day on the job.

**Why You’ll Love Amazon**:

- We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support your goals.
Our **jobs** are nearby, with great pay, and offer work-life balance.
- ** Schedule flexibility.** Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed. Learn more about our schedules.
- ** Shift options.** Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend. You can even have four-day workweeks and three-day weekends. Find out more about our shifts.
- ** Anytime Pay.** You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). Learn more about Anytime Pay.
- Our **workplace** is unlike any other.
- ** State-of-the-art facilities**. We have modern warehouses that are clean and well-organized.
- ** Safety**. Your safety is important to us, so we provide protective gear. All teams share safety tips daily.
- Our **team** supports and listens to you.
- ** Culture.** Be part of an inclusive workplace that offers a variety of DEI programs and affinity groups.
- ** Team environment. **Work on small or large teams that support each other in a workplace that’s been ranked among the best workplaces in the world.
- ** New skills.** Depending on the role and location, you’ll learn how to use the latest Amazon technology - including handheld devices and robotics.
- Our **company** supports your goals.
- ** Benefits.** Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more.
- ** Career advancement.** We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups. See where your Amazon journey can take you.
- Learn more about all the reasons to choose Amazon. A full list of benefits and criteria for each to be offered a successfu

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