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Luxury Suites Supervisor, Everbank Stadium

2 months ago

Jacksonville, United States Delaware North Full time

**The Opportunity**:
Delaware North Sportservice is hiring seasonal Luxury Suites Supervisors to join our team at EverBank Stadium in Jacksonville, Florida. As a Luxury Suites Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

**Pay**:
$18.00 - $20.00 / hour

**Benefits**:
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

**Responsibilities**:

- Supervises and coordinates suite staff, including training on company and departmental standards and providing constructive and corrective feedback as necessary
- Completes and assists staff with opening and closing duties as outlined according to departmental standards
- Confirms all items are prepared to standard and served timely and accurately
- Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Suites Manager
- Supports and monitors alcohol service within the area - adhering to all laws and guidelines for responsible service
- Maintain and inspect suites, kitchen and storage areas to ensure that health and safety regulations are adhered to. Immediately reports any low inventory and safety and maintenance issues to the Suites Manager
- Provides guidance on POS usage - from entering orders to closing out accounts at the end of service
- Performs other duties as assigned

**Qualifications**:

- Minimum of 2 years of previous hospitality and high-volume dining experience required
- Strong knowledge of food and wine
- Basic knowledge of cost control measures and profit and loss
- Ability to problem solve and operate in a fast-paced environment
- Ability to work flexible hours, including nights and weekends
- No college degree required

**Physical Requirements**:

- Standing and walking for entire length of shift
- Ability to lift up to 50 pounds

**Shift Details**:
Day shift
Evening shift
Holidays
Evenings as needed
Weekends
Every weekend
8 hour shift
10 hour shift
12 hour shift
Event based

**Who We Are**:
Delaware North operates concessions and premium dining at EverBank Stadium since dating back to 2016. The 67,164-seat venue is home to the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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