Front Desk Manager

2 weeks ago


Sheboygan, United States Home2 Suites by Hilton Sheboygan Kinseth Hospitality Companies Full time

Front Desk Manager

Job Overview:
**Duties**:

- Maintain high standards of customer service and professionalism at the front desk.
- Supervise and train front desk staff on procedures and protocols.
- Manage reservations, check-ins, and check-outs efficiently.
- Coordinate with other departments to ensure smooth operations.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Oversee office management tasks such as filing, organizing, and maintaining records.
- Utilize computer systems effectively for tasks such as booking appointments and managing schedules.
- Plan and execute events or special projects as needed.

**Requirements**:

- Previous experience in a front desk management role or similar position.
- Strong organizational skills with attention to detail.
- Excellent phone etiquette and communication skills.
- Ability to multitask and prioritize tasks effectively.
- Demonstrated computer literacy for various office tasks.
- Strong leadership skills
- Flexibility in schedule

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 2 years (preferred)

Ability to Commute:

- Sheboygan, WI 53083 (required)

Ability to Relocate:

- Sheboygan, WI 53083: Relocate before starting work (required)

Work Location: In person


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