Remote AI Support Engineer

6 days ago

New York, NY, United States Interface Full-time
Interface.ai is hiring for an Advanced Technical Support role in a remote-first setup. You will own escalated cases end-to-end, debug across AI flows, APIs, and integrations, and drive AI quality improvements with a focus on compliance and customer success. You will also analyze AI conversations, refine knowledge bases, and coordinate incident response with engineering and customers to ensure timely resolutions and auditable records.

#J-18808-Ljbffr