Remote AI Support Engineer
6 days ago
New York, NY, United States
Interface
Full-time
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Interface.ai is hiring for an Advanced Technical Support role in a remote-first setup. You will own escalated cases end-to-end, debug across AI flows, APIs, and integrations, and drive AI quality improvements with a focus on compliance and customer success.
You will also analyze AI conversations, refine knowledge bases, and coordinate incident response with engineering and customers to ensure timely resolutions and auditable records.
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