Remote Imaging Support Engineer — 24/7 Shift

2 days ago

Phoenix, AZ, United States Canon USA & Affiliates Full-time

Canon Medical Systems USA, Inc. seeks a Remote Support Engineer for XR/VL to deliver centralized remote support across CT, MR, XR, VL, and UL modalities in a 24/7 environment.

The role requires rotating shifts including evenings, weekends, and holidays to ensure uptime and fast issue resolution. The engineer will troubleshoot remotely, document cases, escalate to Tier 2 as needed, and collaborate with Field Service Engineers to drive timely resolutions while maintaining high customer experience

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