Position Details: Engagement Manager SAP Warranty Management
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SAP Engagement Manager For Warranty Management & Subscription-based Warranty
An ideal candidate must have hands on experience with SAP warranty management with subscription-based warranty. Must have exposure to service management and aircraft maintenance processes.
Qualifications:
- Experience in deploying a warranty solution based on SAP (ECC or S4), including any enhancements.
- Experience with warranty solutions in the A&D industry or similar fields is required.
- At least two customer deployments are necessary, and customer references must be provided.
- Familiarity with subscription-based Smart Services programs, verifying eligibility via applications and approval, preparing agreements with pricing details, and entering finalized contracts into the SAP system.
- Demonstrates an understanding on how to lead large global, consulting led Order to Cash (OTC) business transformation program delivery with proven track record and a deep understanding of business values of transformation programs/objectives.
- Ability to speak business language, guide business counterparts towards the right SAP solution and translate business requirements into technical requirements.
- Proven ability to lead and speak of SAP OTC functionality as it related to business processes.
- Has an understanding of industry specific KPI's and benefits of S/4HANA functionality to enable the business.
- Understanding of integration with other business processes – between Sales and other functional areas with specific reference to production and material movement / logistics.
- Working knowledge of configuration and features of key S/4 HANA based OTC structures.
- Provide accurate estimates, timeline and ability to self-direct and mentor/manage teams and client.
- Ability to be hands on if required and mentor junior team members.
- Ability to leverage and build assets/accelerators and thought leadership.
- Excellent interpersonal and teamwork abilities, capable of building and maintaining strong client relationships.
- Demonstrated experience in managing transformational initiatives.
- At least three (3) full life cycle implementations as an ERP Project Manager with multi-module implementations (Finance, Sales, Production, Purchasing, Warehouse).
- A minimum of eight (8) years prior transformational ERP consulting or equivalent industry experience.
- At least three (3) years' experience in proposal and business case development.
- Experience managing 5 to 10 resources.
- Willingness to travel up to 100%.
- Bachelors degree or equivalent required.
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