Bilingual Collection Specialist
3 weeks ago
Description Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: The Bilingual Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered. Compensation: $22-27/hr + bonus Location: Onsite in Englewood, CO Hours: Mon-Fri, 7am-4pm mst Key Responsibilities: Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate Manage inbound and outbound calling queues via automated calling system Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience Perform other job-duty related issues as assigned What you'll need to be successful: High School Diploma, GED, or equivalent experience Minimum 2 years of experience in mortgage servicing Minimum 2 years of experience in a Collections environment Bi-lingual required Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills Solid analytical skills with the ability to exercise prudent judgment Exceptional organization and time management a must Comfortable being a team player Strong interpersonal skills in addition to verbal/written communication Ability to work through stressful situations professionally and respectfully Attention to detail What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
-
Bilingual Collection Specialist
3 weeks ago
Englewood, United States Cornerstone Capital Bank Full timeDescription Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to...
-
Bilingual Collection Specialist
3 weeks ago
Englewood, United States Cornerstone Capital Bank Full timeDescription Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to...
-
Bilingual Collection Specialist
2 hours ago
Englewood, Colorado, United States Cornerstone Capital Bank Full timeWho we are:Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.We honor God by using our talents to make a positive...
-
Collections Support Specialist
3 weeks ago
Englewood, United States Bellco Full timeBellco Corporate Offices, Greenwood Village, Colorado, United States of America Job Description Application deadline is 5 days after the date the role was posted. Thank you for your interest in Bellco Credit Union! Were a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since...
-
Billing & Collection Specialist
1 week ago
Englewood, Colorado, United States Briotix Health Full timeCompany DescriptionAbout Us:Briotix Health is a leading provider of employee health and wellness solutions. Our mission is to improve the well-being and performance of workers through innovative, evidence-based practices. We focus on delivering customized services that meet the unique needs of each client we serve; ensuring healthier, happier, and more...
-
Collection Specialist
3 weeks ago
Englewood, United States Cornerstone Capital Bank Full timeDescription ***The Hourly rate will be $22-27/hr + bonus based off experience*** The Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are...
-
Collection Specialist
1 day ago
Englewood, United States Cornerstone Capital Bank Full timeDescription ***The Hourly rate will be $22-27/hr + bonus based off experience*** The Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are...
-
Collection Specialist
4 days ago
Englewood, United States BrightSpring Health Services Full timeOverview Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for a Collection Specialist to join our Revenue Cycle Management (RCM) team as we grow to be one of the top home infusion providers in the country. The Collection Specialist will report to the Collection Manager and work in our Centennial, CO office.Amerita is an...
-
Englewood, United States CIG Corp Full timeMembership Support Specialist Early Childhood Bilingual Hybrid Location: Englewood, CO (hybrid) or Remote Employment Type: Full-Time, Regular Department: ELV Business Services Reports To: Regional Membership Development Manager Travel: Up to 25% (local and national) About the Role: We are currently seeking a detail-oriented and proactive Early Childhood...
-
Field Collection Specialist
1 week ago
Englewood, United States RetailData Full timeField Collection SpecialistLocation: Englewood, NJ 07631, USAApplyWorkplace Type:On-siteZip Code:07631Job ID:47173Standard Hours:1-5Compensation Range:$15.49 - $18.00 The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience. Informed retailers are succeeding, and RDSolutions is providing them with...
