Personal Banker

4 weeks ago

Silver Spring, Maryland, United States PNC Financial Services Group Full time
Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Personal Banker, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC's Retail Branch Banking Network, is based in Silver Spring, MD at the Silver Spring branch.

Job Description
  • Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
  • Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
  • Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
  • Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this opportunity, please watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs

Work Experience
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
No Degree

Certifications
No Required Certification(s)

Licenses
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Pay Transparency

Base Salary: $46,800.00 - $69,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 01/13/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

  • Personal Banker

    4 weeks ago

    Silver Spring, Maryland, United States PNC Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Personal Banker

    1 week ago

    Silver Spring, Maryland, United States PNC Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Personal Financial Advisor

    7 days ago

    Silver Spring, Maryland, United States PNC Financial Services Group Full time

    Job SummaryWe are seeking an experienced Personal Banker to join our team at PNC Financial Services Group. In this critical role, you will be responsible for acquiring and deepening the branch customer base through a variety of proactive sales and service activities. With a focus on customer experience, you will manage the customer relationship by...

  • Universal Banker

    2 days ago

    Silver Spring, Maryland, United States United Bank Inc Full time

    Job Description The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling...

  • Part Time Universal Banker

    7 hours ago

    Silver Spring, Maryland, United States Citigroup Inc Part time

    The Part Time Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening...

  • Customer Relationship Manager

    7 days ago

    Silver Spring, Maryland, United States PNC Financial Services Group Full time

    About the RoleIn this challenging and rewarding role as a Personal Banker, you will be responsible for building and maintaining strong relationships with customers, understanding their financial goals and objectives, and providing personalized recommendations to help them achieve those goals. You will work closely with ecosystem partners to grow customers'...

  • Retail Banking Specialist

    6 days ago

    Silver Spring, Maryland, United States PNC Financial Services Group Full time

    About This OpportunityIn this exciting opportunity as a Personal Banker, you will have the chance to build a successful career with PNC Financial Services Group. With a focus on customer experience, you will be responsible for acquiring and deepening the branch customer base through various sales and service activities. You will work closely with ecosystem...

  • Financial Services Representative

    7 days ago

    Silver Spring, Maryland, United States PNC Financial Services Group Full time

    OverviewPNC Financial Services Group is a leading financial institution dedicated to delivering exceptional customer experiences. As a Personal Banker in our Traditional Branch, you will play a vital role in strengthening customer relationships and driving sales conversations to identify appropriate financial solutions. With a defined sales process, you will...

  • Loan Operations Quality Assurance Analyst

    5 days ago

    Silver Spring, Maryland, United States EagleBank Full time

    OverviewWe are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.EagleBank is...

  • Teller Supervisor II- Colesville

    2 weeks ago

    Silver Spring, Maryland, United States Sandy Spring Bancorp Full time

    About Us: Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has enriched the lives of its clients and communities in the Greater Washington region for more than 150 years? If so, Sandy Spring Bank may be the perfect fit for you? Sandy Spring Bank is a growing financial services company focused on...

  • Personal Banker

    4 weeks ago

    Silver Spring, United States PNC Full time

    Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Personal Banker

    4 weeks ago

    Silver Spring, United States PNC Financial Services Group Full time

    Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Personal Banker

    5 days ago

    Silver City, New Mexico, United States First Savings_Beresford Full time

    Job Description Job Description Who we areWe are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown...

  • Personal Banker

    2 days ago

    Silver City, New Mexico, United States First National Bank Full time

    Who we are We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our...

  • Personal Banker Terramont Village

    2 weeks ago

    Spring, Texas, United States PNC Financial Services Group Full time

    Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Relationship Banker

    2 days ago

    Silver City, New Mexico, United States First National Bank Full time

    A Career with Purpose:At First National Bank, we're committed to making a difference in the lives of our customers and the communities we serve. As a Personal Banker, you'll play a vital role in delivering exceptional service and promoting financial solutions that make a real impact.About the Role:The Personal Banker is responsible for ensuring customer...

  • Relationship Banker II

    1 day ago

    Mammoth Spring, Arkansas, United States Simmons bank Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business. It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business Simmons Bank is a dynamic regional community...

  • Personal Banker Little Silver

    4 days ago

    Little Silver, New Jersey, United States Wells Fargo Full time

    Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to...

  • Senior Relationship Banker

    1 day ago

    Reeds Spring, Missouri, United States Simmons bank Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business. Simmons Bank is a dynamic regional community bank with the full financial capabilities to meet the unique needs of our customers. We believe in empowering our associates to be a trusted advisor while...

  • Personal Banker Associate II

    4 weeks ago

    Spring Hill, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations...

  • Senior Private Wealth Banker

    12 hours ago

    Spring, Texas, United States BOK Financial Full time

    Req ID: 75667 Location: Woodlands -WDLND Areas of Interest: Finance; Private Banking Pay Transparency Salary Range: Not Available BOK Financial, Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top U.S.-based financial services holding company with operations in Oklahoma, Texas, Arizona, Arkansas, Colorado, Kansas,...

  • Relationship Banker II

    18 hours ago

    Spring Hill, Florida, United States Regions Bank Full time

    Description : At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for...

  • Financial Services Representative

    2 days ago

    Silver City, New Mexico, United States First National Bank Full time

    Join Our Team of Financial Professionals:We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker. As a key member of our organization, you will play a vital role in delivering exceptional service and promoting financial solutions.About the Role:The Personal Banker is responsible for ensuring customer...

  • Retail Relationship Banker

    3 weeks ago

    Spring Green, Wisconsin, United States BMO Financial Full time

    Application Deadline: 03/30/2025 Address: 209 E Jefferson Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and...

  • Retail Relationship Banker

    4 weeks ago

    Spring Green, Wisconsin, United States BMO Financial Full time

    Application Deadline:03/30/2025Address:209 E Jefferson StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO...

  • Retail Relationship Banker

    3 weeks ago

    Spring Green, Wisconsin, United States BMO Financial Full time

    Application Deadline:03/30/2025Address:209 E Jefferson StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO...

  • Senior Teller/Customer Service Representative

    4 weeks ago

    Spring, United States Hilltop Holdings Full time

    Job Description Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more! The Senior Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Will...

  • Business Relationship Manager

    4 days ago

    Little Silver, New Jersey, United States Wells Fargo Full time

    About the RoleWe are seeking an experienced Associate Personal Banker (SAFE) to join our National Branch Network as part of the Consumer, Small & Business Banking division.This role is a fantastic opportunity for individuals who enjoy building relationships with customers and providing exceptional service.You will be responsible for delivering a high-quality...

  • Banking Professional

    2 days ago

    Silver City, New Mexico, United States First National Bank Full time

    Job Overview:The Personal Banker at First National Bank plays a vital role in ensuring customer satisfaction and driving revenue growth. As a key member of our team, you will be responsible for providing exceptional service, promoting financial solutions, and contributing to the bank's overall success.About the Role:Provides courteous attention to customers,...

  • Customer Relationship Manager

    2 days ago

    Silver City, New Mexico, United States First National Bank Full time

    First National Bank: A Commitment to ExcellenceWe are a family-owned bank dedicated to providing exceptional service and innovative banking solutions. Our commitment is to make a difference in the communities we serve, while taking great pride in the relationships we build and the lives we impact.About This Opportunity:The Personal Banker is a critical role...