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Financial Services Representative
1 week ago
PNC Financial Services Group is a leading financial institution dedicated to delivering exceptional customer experiences. As a Personal Banker in our Traditional Branch, you will play a vital role in strengthening customer relationships and driving sales conversations to identify appropriate financial solutions. With a defined sales process, you will spend most of your time engaging customers in proactive discussions to enhance their financial well-being.
Job Responsibilities
- Acquire and deepen the branch customer base through various sales and service activities, managing the customer experience by identifying opportunities to improve their financial wellbeing.
- Drive proactive sales conversations through internal and outbound interactions with a defined sales process, including outbound calling, service-to-sales, teller interactions, appointment setting, and effective lobby engagement.
- Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
