General Manager

Overview Golds Gym is growing fast and looking for a General Manager to help us provide world-class service to our clubs and members by utilizing in-depth knowledge of company products and programs. You will cultivate the club's culture by assembling a team of people who are committed to our mission, who love to help others reach their goals, and who believe in our entire community's health and wellness. Responsibilities Assemble and manage a fully engaged and high-performing membership team that aligns with company initiatives and culture. Ensure that project/department milestones/goals are met and adhere to approved budgets. Enforce all club rules, policies and promote proper execution of all procedures. Keep the club fully staffed through review of applications, interviewing, and making hiring recommendations to the general manager. Drive results and continuous improvement in Service and Fitness categories through the application of strong business acumen, building relationships, individualized communication, and development and accountability of department head team. Plan, organize, and coordinate execution of daily/weekly/monthly club functions to maximize club profit and loss goals with a member-centric focus. Recruit, hire, train, develop and nurture friendly and inclusive team members to support the needs of members. Train, develop, and mentor club leaders through observation, coaching, accountability, and demonstrating what unbelievable looks like in everyday actions. Problem-solve obstacles with and for your team, to guarantee an outstanding member and team member experience; create a culture of trust through delegating to and empowering your team. Guide department leaders in establishing goals, brainstorming club strategies, and achieving club and career goals, both individually and in groups. Cross-train to transfer skills that allow team members to think creatively and become solutions-oriented. Instill a sense of common responsibility and teamwork across club functions to maintain a positive member and team member experience, leveraging diverse strengths and experiences. Collaborate with internal and external partners to continuously grow our member community. Must Haves 3-5 years of progressive management experience supervising 3-10 employees with measurable outcomes of employee development and promotion 5-7 years of broad retail/hospitality/operations industry experience with high execution in both operations and service, focusing on high team member and/or customer turnover Experience managing P&L and trend reports, with strong math and analytical skills Success in creating or rebuilding teams in a collaborative environment Excellent communication skills, both oral and written, with emphasis on listening Experience turning around operationally and/or financially deficient departments or teams Demonstrated ability to manage through defined strategy and delegation High School diploma or equivalent required; Bachelors degree preferred CPR and AED certification required Bilingual preferred This role requires the ability to move and lift up to 25 lbs. Standing, sitting, or walking for extended periods of time and maintaining a professional demeanor, clear communication, and clean uniform appearance are also required. EEO statement: We celebrate everyone. Golds Gym SoCal and all its affiliated clubs are equal opportunity employers. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries: Wellness and Fitness Services #J-18808-Ljbffr