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Lead Analyst, Business Operations
2 hours ago
Job Opportunity At Public Consulting Group LLC Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. PCG is seeking a professional to lead and support multiple projects, designing processes, creating operational tools and providing data analytics products for internal and client audiences. The role involves developing recommendations to solve problems and issues related to business operations and communicating with other departments as necessary; determining and implementing best practices both internal and external. The candidate will conduct quantitative and qualitative analysis for MTSS analytics using Business Objects or other similar tools. They will work with clients and supporting data integration efforts with the goal of automation. The individual will present findings to team members and clients regarding system reporting and functionality. They will assist with supervision, training and development of junior staff and directly oversee the work of less experienced Operations Analysts. They will perform special projects independently upon request or in support of independent initiatives and provide Tier 3 support via Zendesk helpdesk. Required skills include expertise or ability to independently learn a variety of EDPlan concepts, practices, and procedures. The candidate should rely on extensive experience and judgment to plan and accomplish goals. They should possess creative problem-solving ability and results-orientation. Commitment to exceptional client service and ability to lead confidently is essential. The individual should be flexible, a self-starter possessing intellectual curiosity. They should be able to move multiple projects forward within a specific timeline and budget while working at a detailed level. Strong analytical and data analysis skills, attention to detail, and ability to work with large data sets while ensuring accurate results are necessary. The candidate should be able to follow, critically evaluate, and improve upon current processes. They should recognize issues and identify solutions. Excellent oral presentation and written communication skills, along with solid organizational and time management skills, are required. Demonstrated expertise in all MS Office products and Tableau or other visual analytics software is preferred. Qualifications include a bachelor's degree preferred or additional relevant years' experience required; 7+ years related experience; related experience in the areas of education, MTSS information technology, or business operations. Supervisory responsibility is none. Working conditions for this remote position include availability during set working hours, a safe, private, and distraction-free environment, and the ability to give full attention to the completion of PCG job duties. Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $95,000-$115,000. Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. Vermont Staffing
