Interpreter - Cantonese, Mandarin, Vietnamese
2 weeks ago
Job description: Job Title: Language Interpreter – Cantonese/Mandarin/Vietnamese/ Tagalog (Attractive Pay | Relocation Cost & Extra Perks Available)
Department: Customer Support / Language Services
Job Location: McCarran Center – Las Vegas, NV 770 E Warm Springs Las Vegas NV, 89119
Job Type: Full-time
Pay: Attractive Pay | Relocation Cost & Extra Perks Available
Shift: Monday through Friday
Reporting To: Call Center Manager
Job Summary:
We are seeking a skilled and experienced Language Interpreter fluent in Cantonese/Mandarin/Vietnamese/ Tagalog and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.
Key Responsibilities:
Provide real-time, consecutive or simultaneous interpretation between English and [Second Language] during customer calls.
Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
Accurately relay information without adding, omitting, or distorting the meaning.
Handle confidential and sensitive information with discretion and professionalism.
Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
Adhere to call handling metrics , quality benchmarks, and compliance requirements.
Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.
Required Skills & Qualifications:
Fluency in Cantonese/Mandarin/Vietnamese/ Tagalog and Second Language – English spoken
Minimum 1-2 years of experience in an international call center , preferably dealing with U.S. customers .
Prior experience in language interpretation is highly preferred.
Excellent listening, retention, and note-taking skills .
Strong interpersonal and communication skills , with the ability to maintain a professional tone.
Ability to work in a fast-paced , high-pressure environment.
Basic understanding of cultural sensitivities and appropriate communication etiquette.
Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.
Educational Qualifications:
~ Bachelor's degree in any discipline.
Think global. Think BIG.
Visit us:
LinkedIn:
Benefits:
~401(k)
~ Dental insurance
~ Health insurance
~ Relocation assistance
Work Location: In person
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Las Vegas, United States BIG Language Solutions Full timeJob description:Job Title: Language Interpreter – Cantonese/Mandarin/Vietnamese/ Tagalog (Attractive Pay | Relocation Cost & Extra Perks Available)Department: Customer Support / Language ServicesJob Location: McCarran Center – Las Vegas, NV 770 E Warm Springs Las Vegas NV, 89119Job Type: Full-timePay: Attractive Pay | Relocation Cost & Extra Perks...
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Las Vegas, United States BIG Language Solutions Full timeJob description:Job Title: Language Interpreter – Cantonese/Mandarin/Vietnamese/ Tagalog (Attractive Pay | Relocation Cost & Extra Perks Available)Department: Customer Support / Language ServicesJob Location: McCarran Center – Las Vegas, NV 770 E Warm Springs Las Vegas NV, 89119Job Type: Full-timePay: Attractive Pay | Relocation Cost & Extra Perks...
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Las Vegas, Nevada, United States BIG Language Solutions Full timeJob Title: Language Interpreter – Cantonese/Mandarin/Vietnamese/TagalogDepartment: Customer Support / Language ServicesLocation: 770 E Warm Springs Rd, Las Vegas, NV 89119Job Type: Full-timePay: Language Interpreter – French / Tagalog (Attractive Pay | Relocation Cost & Extra Perks Available)Shift: Monday through Friday(EST working hours)Reporting To:...
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