Assistant Executive Director

Introduction The Maryland Department of Labor (MD Labor), Occupational and Professional Licensing, is accepting applications from qualified candidates for the position of Administrator I. This recruitment will be use to fill current and future vacancies. The resulting eligible list will be maintained for one year after the closing date of the announcement. An Administrator I Supervisor encompasses administrative staff work related to the administration of departmental policy and overseeing or coordinating agency operations or functioning as a special assistant to an executive. Employees engaged in overseeing or coordinating agency operations are responsible for planning, organizing, implementing, administering and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency. Employees functioning as special assistants to departmental executives are responsible for program or project review, development, evaluation and coordination. Resume may be submitted as supplemental information; however, all sections of the application must be completed in full. Incomplete applications will not be consider. GRADE 16 LOCATION OF POSITION 100 S. Charles Street, Baltimore, Maryland 21201 Main Purpose of Job The Assistant Executive Director of the Maryland Home Improvement Commission (MHIC) primary purpose is to supervise, direct , and oversee the licensing, investigative and complaint activities of the MHIC and its supportive clerical activities; to advise and support the MHIC Executive Director in the day-to-day operations of the MHIC; In the absence of the Executive Director, the Assistant Executive Director is responsible for the Commission and its activities. As such, the incumbent is require to possess a broad knowledge of the Maryland Home Improvement Commission, Guaranty Fund, and the Commission's and Department's statures, regulations, policies, procedures and activities. POSITION DUTIES Duties may include, but are not limited to: Direct the activities of the Investigative and Complaint unit, supervises all MHIC; investigators, and oversees all related activities ensures timely resolution of all complaints and claims filed with the MHIC supervise MHIC lead investigator, investigators, administrative staff, and others as assigned prepare employee personnel actions for training, reclassifications, promotions and recommend performance-based improvements monitors office coverage, schedule and approve leave, and review and approve timesheets of those supervised review and approve reimbursement of employee job-related expenditures, such as mileage, etc conduct Performance Evaluation Program reviews with staff and prepare all appropriate documents develop performance improvement plans as needed and conduct follow up reviews with employees whose performance requires improvement to meet standards foster the mission of the MHIC and the Department to all stakeholders with MHIC staff Advise the Executive Director on the need to update agency policies and procedures as appropriate develop proposed new policies and procedures and work with the Executive Director to plan and implement new policies and procedures The Assistant Director is responsible for all other duties and special projects assigned by the Executive Director and Commissioner MINIMUM QUALIFICATIONS Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Four years of administrative staff or professional work. 1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience. 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience. 3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience. 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience. DESIRED OR PREFERRED QUALIFICATIONS Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s). Experience with Customer Service Experience with Supervisory Experience with knowledge of State Government Laws and Polices Experience with Complaints and Application processing Experience with Licensing, Compliance and Regulatory Management LICENSES, REGISTRATIONS AND CERTIFICATIONS Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland. SPECIAL REQUIREMENTS All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment. SELECTION PROCESS Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.We will not consider information submitted after this date.Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on theeligible (employment) list for at least one year. All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. For positions that require Bachelor/Master Degree etc: Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925 EXAMINATION PROCESS The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.It is important that you provide complete and accurate information on your application.Please report all experience and education that is related to this position. The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position. Successful candidates will be placed on the certified list categorized as Best Qualified, Better Qualified, or Qualified. The certified list will be used by LABOR for a period of one year. FURTHER INSTRUCTIONS The online application is STRONGLY preferred. However, if you are unable to apply online, or are having difficulty with your login or password, please contact DBM's helpdesk directly at (410) 767-4850 (8:00AM to 5:00PM daily, except for holiday or weekends). After business hours, please submit an email request to Application.Help@maryland.gov. If you encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please summit a copy of your DD-214 The paper application must be received by 5pm, close of business, on the closing date for the recruitment; no postmarks will be accepted. Incorrect application forms will not be accepted. PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION Completed applications, required documentation, and any required addendums may be mailed to: Maryland Department of Labor Attn: Donna L. Watson 25-002574-0015 100 S. Charles Street 5th floor Baltimore, MD 21201 The MD State Application Form can be found online The Maryland Department of Labor is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status. #J-18808-Ljbffr