Director, Solution Engineering Product Architect

2 weeks ago


San Francisco CA, United States Mastercard Full time

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Director, Solution Engineering Product Architect
The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities.
We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions.
This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world.
We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world.
Are you motivated to be a part of driving a world beyond cash?
Do you enjoy solving problems that have no clear-cut solution and working through ambiguity?
Do you enjoy developing simple User Experiences for complex problems yet unseen?
The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets
Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support
Help define Mastercard technology roadmap/strategy for each digital partner
Determine and advance operational feasibility through problem definition, project scope
Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems
Liaise with prototyping group to create prototypes and help with sales and/or implementation process
Collaborate with Regional and local Project teams to provide projects scope and requirements
Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed
Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required
Good technical experience in payments on the product development, processing, and/or merchant side of the business
Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus
Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus
A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design
Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture
Strong project management skills required; will need to handle multiple projects and initiatives concurrently
Ability to digest complex data and problems and make recommendations with sound judgment
Ability to oversee multiple projects and initiatives concurrently
The qualified candidate will report to the Vice President -Solution Engineering
Travel: 25%
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Report any suspected information security violation or breach, and
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; S. observed holidays; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement;



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