Director, Solution Engineering Product Architect

Director, Solution Engineering Product Architect Get AI-powered advice on this job and more exclusive features. Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in the digital space—including device manufacturers, operating system providers, and wallet services—to execute Mastercard’s digital strategy while identifying new business development and revenue‑generating opportunities. We aim to define new payment experiences through direct engagement with these partners and by packaging solutions that leverage Mastercard’s assets such as digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build relevant solutions, shape the evolution of the payments industry, and create a world beyond plastic with a valued experience for consumers and end users while enabling merchants to reach new consumers in ways not possible in the pre‑digital world. Role Manage technical engagement with a high‑profile global strategic client to design solutions that leverage Mastercard’s product suites and assets. Partner with the client to articulate business and technical requirements; proficient in systems, testing, implementation, documentation, maintenance, and support. Help define Mastercard technology roadmap/strategy for each digital partner. Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, and charts. Determine and advance operational feasibility through problem definition and project scope. Work closely with Products, Services, and Operations/Technology groups at Mastercard and with partners to facilitate technical integration to our solutions. Collaborate with software developers, processing and software architecture engineers, and product managers to solve complex problems. Liaise with the prototyping group to create prototypes and support sales and/or implementation processes. Collaborate with regional and local project teams to provide project scope and requirements. File for intellectual property when new/unique solutions are created. Comply with rules of engagement, including business models and data strategy, to protect Mastercard’s interests. All About You Bachelor’s degree in Engineering, Information Technology, Computer Science, Management Information Systems, or equivalent work experience. Good technical experience in payments on the product development, processing, and/or merchant side of the business. Prior knowledge of Mastercard digital payments, information services, and core systems products is a plus. Knowledge of web and mobile technologies (HTML5, CSS, JS, etc.) and experience in designing and implementing software. Experience working with developers and technical architects in systems and solutions development or design. Knowledge of techniques for requirements capture and specification, balancing tactical commercial needs with strategic architecture. Self‑starter with strong analytical ability, attention to detail, and a proven track record of delivering success within a team environment. Strong oral and written communication skills, able to explain technical issues to non‑technical audiences. Strong project management skills; able to handle multiple projects and initiatives concurrently. Ability to interact and coordinate effectively with internal and external global business partners; influencing skills. Strong research and analytical skills; ability to digest complex data and problems and make recommendations with sound judgment. Ability to oversee multiple projects and initiatives concurrently. The qualified candidate will report to the Vice President – Solution Engineering. Travel and Compensation Travel: 25% Total Base Pay Range: $178,000.00 – $284,000.00 Benefits Mastercard benefits for full‑time employees generally include insurance (medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account; paid leaves (16 weeks new parent leave and up to 20 days bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, prorated based on date of hire; 10 annual paid U.S. observed holidays; 401(k) with a best‑in‑class company match; deferred compensation for eligible roles; fitness reimbursement or on‑site fitness facilities; eligibility for tuition reimbursement; and many more. Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Equal Opportunity Employer Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. #J-18808-Ljbffr